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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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August 21, 2018

Oil change & tire rotation They were friendly, helpful from start to finish. New to this and they explained process. Love that they washed my car before returning it to me. More

by Bel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Rippee, Darin Ohern
Aug 23, 2018 -

Springfield Nissan responded

Thanks for the review! Our team is here to answer your questions, making sure you are comfortable with the process from start to finish. Please let us know if there's anything else we can do for you. Sincerely, Beth, Customer Relations Assistant

August 19, 2018

6000 miles check up Good experience, service was friendly and helpful. They found the causes of why a few warning lights kept appearing: key fob & check tire pressure lig More

by Blue Jean Baby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Aug 23, 2018 -

Springfield Nissan responded

Thanks for letting us know you had a good experience with your 6000 mile check-up. We appreciate your review, and welcome you to our Youngblood family! Sincerely, Beth, Customer Relations Assistant

August 19, 2018

Good service Friendly and professional. Despite saying we would wait, was offered a rental so my wife and I could run errands while they worked! The service was on More

by Jaredjdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew? , Eric Gagnepain
Aug 23, 2018 -

Springfield Nissan responded

At Youngblood, we value our customers' time and want to make sure you can get your errands done while our team is at work. Thanks for letting us know you had a positive experience at Youngblood! Sincerely, Beth, Customer Relations Assistant

August 18, 2018

Not pleased The lady I spoke to over the phone charged me $39.95 for oil change on my 2017 Altima. But when I got there the service director told no it’s $59.95. More

by Mansa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Okdham
Aug 23, 2018 -

Springfield Nissan responded

Hi there, Thank you for reaching out, and I am so sorry for any confusion regarding the pricing for an oil change. I appreciate you bringing this to our attention so that we can follow up with our team. If you would like to speak to a manager about your experience, please contact us directly at 417-882-3838. Sincerely, Beth, Customer Relations Assistant

August 17, 2018

Stellar Service As usual I was met with a smile. Everything was explained clearly so I understood what services were recommended. And always no upscale pressure. A gr More

by Suzbrawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Aug 23, 2018 -

Springfield Nissan responded

So happy to hear you had a great experience with our team! Thanks for your comments, and thanks for being a part of our Youngblood family. Sincerely, Beth, Customer Relations Assistant

August 17, 2018

Wonderful Exceptional service, great customer service! I recommend this dealership to everyone! They go above and beyond to make sure the customer is satisfied More

by Mcahow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
Aug 23, 2018 -

Springfield Nissan responded

We are proud to go above and beyond for our customers, and we are grateful for your recommendation. Thanks for taking the time to post your comments. Sincerely, Beth, Customer Relations Assistant

August 17, 2018

Oil change and service Very professional and courteous. They keep you informed of the process from start to finish. They know the customers time is important to them so un More

by Shaggy j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham, Preston Robertson, Karen Hough
Aug 23, 2018 -

Springfield Nissan responded

Thanks for your review! At Youngblood, we value our customers' time and work hard to make sure to provide excellent service as efficiently as possible. Thanks for letting us know you had a professional and courteous experience with our team. Sincerely, Beth, Customer Relations Assistant

August 17, 2018

Oil change and tire royation Quick and friendly it’s so easy to make an appointment and come in to be greeted for the work needed. The service lounge is very nice and equipped. More

by Lbatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes oldham
Aug 23, 2018 -

Springfield Nissan responded

At Youngblood, we work hard to create a great service experience for our customers, and we appreciate hearing that you had a positive visit with us. Thanks for the review! Sincerely, Beth, Customer Relations Assistant

August 17, 2018

Reliable Service I have a Nissan Sentra. The service department is helpful and courteous. They schedule maintenance conveniently for me. I live in a rural area of Miss More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in the service department does an excellent job and is always friendly. He was on vacation during my last oil change and I missed him.
Aug 23, 2018 -

Springfield Nissan responded

Thank you for being a part of our Youngblood family for more than 10 years! We appreciate you making the drive to see us, and we are proud to offer excellent service that keeps you coming back. Thanks for your positive review! Sincerely, Beth, Customer Relations Assistant

August 15, 2018

Always Fair My personal experiences since 2002 have been 100% fair. No falsehoods or misinformation given. I enjoyed buying all 13 vehicles from them. Jason Dunc More

by JASONDUNCANSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Gideon, Jack Dugger, Jon Solomon, Ryan Little, Darin Ohern
Aug 23, 2018 -

Springfield Nissan responded

Thank you, Jason Duncan! We are grateful to have worked with you all these years, and look forward to working with you in the future. Thanks for being a part of our Youngblood family! Sincerely, Beth, Customer Relations Assistant

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