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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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December 21, 2018

pleasant experience Purchased some locking lug nuts from Oriellys on my car for free and washed it. I was in and out in 20 minutes. Very good service and Daniel was good More

by Afox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2018

Oil change Everything like clockwork. Wes (service) and Laura (at checkout) are super. Knowledgeable, professional and friendly. I waited while work was done. A More

by Miki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura (at checkout), Wes Oldham
December 20, 2018

Always a good experience having our vehicles Serviced! Great Service as always. Still wish Youngblood Nissan would NOT hit me up for A/C Flushes, Coolant Flushes, Transmission Flushes & the like. It's Not More

by QBallChaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Oil change I've been several times for service and all I get is the run around ... they tell my car has a "ghost" and they cant figure out what is wrong with it. More

by Joke owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Springfield Nissan responded

I am so sorry for the trouble and appreciate you reaching out with your review. We work hard to help resolve issues for our customers, and we would love to talk more with you to learn about your experience. If you would like to speak with management about this, please contact us directly at 417-882-3838 . Again, I apologize for any inconvenience and hope you will contact us soon. Sincerely, Beth, Customer Relations Assistant

December 17, 2018

Regular maintenance / new tires I love this service dept. They are always Professional and courteous. Andy always ensures I keep up with the regular maintenance on my vehicle. K More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

Windshield wiper replacement Accomplished quickly and handled with care.Great experience! Got in with no scheduled appointment and quality replacement parts were used.Got me on th More

by car4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

On Time On Estimate The people are friendly, The Quote was Accurate and Completed on time. I will use this Dealership anytime I will need work on my cars. More

by Mickstir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
December 13, 2018

Refinished headlights Daniel was very helpful on the phone when I called in to ask about service. Day of they were very busy with phone calls and appointments. What I exp More

by Laila005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Great work, team! Timely service friendly care. One guy was kind of rude and didn’t act like he wanted to help but then 2 others came who were earger to help. And you g More

by Shouldnothavetodothispart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honestly i didn’t know 10 employees so I just go clicked first ten, Chris Graves, Darwin Graham, Dave Edmondson, Quinn Cox, Jeff Latimer, Gary Bedell, Richard Bice, Jay Dowdle, Julia Fry, Tamron Garner
December 11, 2018

Regular service Professional prompt service. Reason for continuing service. Chase appears to enjoy his job. I observed other employees seem to be happy and very b More

by servicerep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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