Back

Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

Sort by
January 22, 2019

Great Service department I'm very impressed with Chase and the whole service department team going above and beyond to provide a positive experience. Keep up the good work! More

by Seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2019

Service Center Quick, friendly and helpful service from beginning to end. I had an appointment for and oil and filter change. The weather was bad as it was snowing a More

by Jenabug31l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

Finally! A service department that does it all right. Just for starters let me say I’ve been a service manager of several motorcycle dealerships, and for the last 9 years I’ve been training factory motorc More

by Billsmokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

Economic fix I had been to another dealer and had been told that to fix my cars issue would be $1800+. I called Nissan and talked to Andy about my concerns. Andy w More

by Chris2591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Whittney
January 16, 2019

Recall on pathfinder Pulled right in for service was greeted friendly people was helpful took care of service work in timely fashion waiting area was comfortable and conve More

by Jak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
January 16, 2019

Problem fixed Had a problem with the passenger air bag warning light and passenger seat belt warning light. They were able to diagnose the problem and reprogram th More

by Nissan owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Service for a Nissan Andy at Nissan service is incredible. He always goes above and beyond to make sure I’m well taken care of. Service was fast and correct. Great experie More

by twolowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Recall All service techs very helpful. This was the first time I had dealt with this dealership but would not hesitate to go back. The main reason for visiti More

by Sam1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2019

Oil change and inspection Not much of a review. Not trying to complain, just being honest, fyi. They did an average job but very pricey and the guys are usually very arrogant. More

by Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Springfield Nissan responded

Hi Bailey, I'm Connie - Owner Loyalty Manager of Youngblood Nissan. First, I want to apologize that you were not happy with your service visit. I would definitely like to visit with you regarding this experience. I would reach out to you, but I only have your first name. I would invite you to give me a call at 417-882-3838 Ext. 1130. I won't take up much of your time at all. Thanks so much. I look forward to hearing from you.

January 12, 2019

Service Review Went in for an oil change and rotated tires and took almost 2hrs. They cleaned outside of car on rainy day and I felt that was a waste of time as it w More

by K.Scheerer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
...
150
...