Springfield Nissan - Service Center

Oil change The service advisors are always nice and friendly and acknowledge you as soon as you pull in. They advise you of any work that needs to be done other The service advisors are always nice and friendly and acknowledge you as soon as you pull in. They advise you of any work that needs to be done other than what you came in for. More

Service departmen Absolutely the greatest service department I've ever been to. Daniel Chitwood is the greatest customer service representative I have ever dealt with. Absolutely the greatest service department I've ever been to. Daniel Chitwood is the greatest customer service representative I have ever dealt with. He answers every question I have and is extemely easy to work with. He actually makes getting my Nissan Frontier serviced a great experience. I will never go anywhere else. He provides prompt, professional service, and a hassle free experience. Also, a shout out to Grey, he is learning from the best. More

Good service, poor communication When I first took my car in, Chase was in charge of my service. He was really helpful and was great at explaining what was going on with each step tha When I first took my car in, Chase was in charge of my service. He was really helpful and was great at explaining what was going on with each step that they were taking but then he had some time off and everything went downhill from there. I was told to contact Daniel, which I did, and he told me he was busy and would call me back. I waited a whole day and never got a call back, even after I left voicemails. I also had a family member, who sold me the car, call and leave messages, he also never got a call back. The next day I came up there to pick it up and was told it had been done, so I’m unsure why I never got a call to tell me it was ready. I was also unhappy because I was told the diagnostic would cost about $100-150 and I ended up paying $250 and no one really explained why it was more than what I was told. More

Great Have not been disappointed in the service for my Truck. Advisers are always courteous and friendly. Will continue to visit as needed. Good job. Than Have not been disappointed in the service for my Truck. Advisers are always courteous and friendly. Will continue to visit as needed. Good job. Thanks More

Great customer service. Daniel & techs went above & beyond to find issues with my 2005 Frontier, explained problems found, fair price, great/friendly service. I will definit Daniel & techs went above & beyond to find issues with my 2005 Frontier, explained problems found, fair price, great/friendly service. I will definitely start bringing my vehicle in for future services. Rick More

Great experience Great folks, get you in on time and finish in reasonable time. They do this in a very professional and courteous manner. They also have a convenient w Great folks, get you in on time and finish in reasonable time. They do this in a very professional and courteous manner. They also have a convenient waiting room. More