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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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October 25, 2019

2015 Nissan Quest Van Professional, friendly, knowledgeable. Service completed in a timely manner as scheduled. Took time to listen to and answer my questions. This was the More

by EJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Oct 30, 2019 -

Springfield Nissan responded

Thanks for your review! We're glad you were happy with the service you received, and we look forward to working with you again on your next service appointment. Sincerely, Beth, Customer Relations Assistant

October 25, 2019

Great service, friendly staff. Wes went out of his way to get me information I requested by phone, and got me scheduled quickly. Chase was helpful and courteous, and got me a car More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce who drives the courtesy van., Wes Oldham
Oct 30, 2019 -

Springfield Nissan responded

Thank you! We appreciate the review and are so happy to hear that you were satisfied with the service you received. Hope you are having a great week. Sincerely, Beth, Customer Relations Assistant

October 25, 2019

Very friendly and did the work quickly. Their customer Lounge was just a hallway with a few chairs. They did have a few snacks and coffee and water. It certainly d More

by rylan777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Springfield Nissan responded

Thank you for your feedback, and I am so sorry for any disappointment in the lounge area. We value all our customers and want you to feel comfortable and welcomed when working with us. We will keep your comments in mind as we work to make improvements for the future. Sincerely, Beth, Customer Relations Assistant

October 24, 2019

Excellent service experience Daniel Chitwood and the mechanics corrected the loose steering problem with my maxima and made it drive like new. The work was done quickly and correc More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2019 -

Springfield Nissan responded

Glad to hear Daniel and the team were able to help you out so quickly! Thanks for taking the time to post your review. Sincerely, Beth, Customer Relations Assistant

October 24, 2019

Informative, Not pushy I come here because they are thorough, kind, informative, and not pushy. They tell new what needs to be checked or done and let me decide how to move More

by Kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Springfield Nissan responded

Our team is here to provide you with the information you need to make the decision that is right for you. Thank you for sending us your feedback, and thank you for continuing to choose Youngblood! Sincerely, Beth, Customer Relations Assistant

October 18, 2019

Excellent Customer Service The staff is friendly, knowledgable and accommodating. Chase Wells has always been helpful and explains what is needed and what has been done. Nice More

by Taterlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Dan is very helpful We always ask for Daniel. He knows what we want. He did forget my coupon for 10% off. I really like the free car wash. More

by Tracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Springfield Nissan responded

Hi Tracie, Thanks for your feedback, and we apologize if the 10% off coupon was not applied to your service. Please give us a call at 417-882-3838 if there is anything you need before your next service appointment. Sincerely, Beth, Customer Relations Assistant

October 17, 2019

Customer Service pros Chase and the folks at Youngblood set the standard for customer service. They truly care for each customer and their specific needs. No hype and no up More

by Suzette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Experience with dealership They were very nice and helpful and had the best waiting area, excellent service . We also talked about future maintenance that will need to be done i More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Springfield Nissan responded

Thanks, Loretta! Our team is happy to work with you to keep your vehicle running in great condition. Please don't hesitate to contact us with any questions about future maintenance. We look forward to working with you again! Sincerely, Beth, Customer Relations Assistant

October 17, 2019

A perfect 10 service experience I appreciate how Chase always goes over my vehicle inspection report after completion of all services, even on oil changes and tire rotations. My car More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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