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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

June 08, 2021

Chris had the vehicle wiring for us to drive when we arrived. Worked with us honestly. Good experience in buying a car. Will work with Youngblood again when in the market for a car More

by rlegocards0427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John - Finance
Jun 08, 2021 -

Springfield Nissan responded

Thank you for taking the time to leave a review. We are glad to hear Chris Tate did a great job for you throughout your purchasing experience. Congratulations on the new Nissan and welcome to our Youngblood Family. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 08, 2021

Service was very good. Our service manager kept us informed about our car’s needs as well as the progress of the required maintenance. As a visitor to the Springfield area, we were pleased with our v More

by Dlkmohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grey Brunson
Jun 09, 2021 -

Springfield Nissan responded

Thank you for taking the time to leave a review. We are glad to hear Grey took good care of you during your recent visit with us. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 06, 2021

The people that work there are super nice and professional but a $150 charge to tell me that to fix my car is as expensive as the vehicle is worth does not inspire me to come back. Good grief! More

by Robepler62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Oldham
Jun 07, 2021 -

Springfield Nissan responded

Good morning. I am sorry you feel that $150 to diagnose is on the high side. We always explain these charges and have the customer sign off prior to starting any work. If you would like to visit in more detail on this matter, feel free to reach out to me at 417-882-3838 Ext. 1130. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 06, 2021

Nissan was excellent with their customer service. Ryan Little was my salesman and answered all my questions and was very knowledgable about my new vehicle. More

by kerstingjax17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that Ryan, Steve and Andy all did an excellent job for you. We appreciate your business. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

June 06, 2021

Quick and easy. No hassle. Was able to get in and out due to early online application processing. Easy to understand follow up questions and paperwork. No pressure to buy anything extra other than gap insura More

by Aaronwells13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Solomon
Jun 07, 2021 -

Springfield Nissan responded

Good morning Aaron. Thank you for taking the time to leave a review. We are glad to hear that Ryan and Jon made the purchasing experience hassle free and timely. We know you will enjoy the new Nissan. Welcome to our Youngblood Family. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Jun 12, 2021 -

Aaronwells13 responded

4 1/2 Stars! Thank you Ryan Little!

June 05, 2021

This car buying experience was amazing. Everyone made this as simple as possible. And I’m absolutely thrilled with my new Sentra Thank you all More

by Faith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Vandiver
Jun 07, 2021 -

Springfield Nissan responded

Hi Faith. Thank you for the 5 Stars and for the kind review. We are so glad you are enjoying the new Nissan Sentra. Welcome to our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

June 05, 2021

We were on vacation and experienced a issue with our Nissan Armada not starting. We called Wes the service manager knew exactly what was wrong. Provided us with a rental while ours was being repaired so More

by marcushmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jun 07, 2021 -

Springfield Nissan responded

Good morning. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear your Advisor Wes took great care of you when your Armada would not start. We appreciate your business and your trust in us. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

June 05, 2021

Always do great work and very friendly. I don’t feel like I should have to do 25 words to submit a review. Too many More

by Mary Stillings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey brunson
Jun 07, 2021 -

Springfield Nissan responded

Hi Mary. Thank you for the 5 Stars and for leaving a review. We do agree that 25 words is a bit much to submit a review and have tried many times to get this changed. Thank you for finding a way to still make the review happen. We appreciate you very much. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

June 04, 2021

I was very impressed with the service I got at Nissan Youngblood. They got me in early and and helped me out right away. Sent me to the waiting area to wait and shortly thereafter I got a text telling me More

by Lilchubby14e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for the wonderful review. We are glad to hear Chase did a great job for you during your visit. We appreciate your business and look forward to seeing you during your next visit with us. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

June 04, 2021

I always receive excellent service and my service advisor Andy is amazing. He is prompt and professional. I feel he goes above and beyond every time I am in to have my vehicle serviced. More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Durrant
Jun 04, 2021 -

Springfield Nissan responded

Hi Jen. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Andy always does a great job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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