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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

August 21, 2021

The members of the service department,specifically Shawn, did a wonderful job getting my bed liner replaced under warranty. I would highly recommend their service department.. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey Brunson
Aug 23, 2021 -

Springfield Nissan responded

Gary thank you so much for the 5 stars!

August 21, 2021

This dealership has been easy to work with and accommodating to my scheduling needs. Chase in service has always been courteous and has always kept me informed of what my car needs and the cost pr More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Thank you so much for this amazing review! So glad we have been able to accomodate your needs.

August 19, 2021

Exceptional people that treats you the right way at taking care of you. More

by Dogjonboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Thank you for the 5 stars!

August 18, 2021

Andy at Nissan Youngblood cares about each and every one of his clients. We received great service in a professional and timely manner. We will be back! More

by meredith d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Meredith, thank you for the 5 star review. Glad Andy is taking such good care of you!

August 17, 2021

Good mechanical service. Fair communication from service mgrs and don’t feel they knew car More

by Crzycasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey or Gray was exceptional
Aug 23, 2021 -

Springfield Nissan responded

Thank you for the review!

August 17, 2021

My wife and I had fast and friendly service. Everything was as we expected and all our questions were answered to our expectations and more! More

by Jaredjdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Thank you for this awesome review!

August 17, 2021

I made an appointment 2 weeks prior to having my car fixed on a recall notice from Nissan. Upon arrival I was told by Chris that the part was no longer available for my car probably given to someone els More

by melindavandevere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Wells is who i was dealing with. Not Chris! Chase is a rude individual!!!
Aug 23, 2021 -

Springfield Nissan responded

Melinda, Please call and speak with Shawn Hamilton. He is the service manager and will address these issues.

August 16, 2021

This dealership and the people that work there have This dealership and the people that work there have integrity have knowledge are compassionate and professional. More

by Paxtheaxe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Thank you so much for this amazing review!

August 16, 2021

The tech workers are great as are the reps, but I do dislike how often they try to upsell me on everything recommending a host of expensive services. More

by Nightofwinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Thank you for the review! The extra things they tell you about are just recommended and not neccessarily required. Those are totally up to you.

August 15, 2021

Andy did a fabulous job explaining the issues on my vehicle. He provided pictures and a video. More

by TGreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Springfield Nissan responded

Thank you for the great review! Glad Andy communicated well with you about your vehicle.

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