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Springfield Nissan
Springfield, MO
3,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,121 reviews
December 02, 2022
The service department is phenomenal. They’re the reason I bought a new car there. They’re the reason I bought a new car there. More
by zsmillie
December 01, 2022
The saga continues. Took our Sentra to the dealership on multiple occasions for what seemed like engine issues. 1st time in late 2021, 2nd time in early 2022 and the l Took our Sentra to the dealership on multiple occasions for what seemed like engine issues. 1st time in late 2021, 2nd time in early 2022 and the latest in late November, 2022. The 1st 2 times I was told that they could not find any issues. When I asked for the documentation, I was told that they kept that and would scan that information in to their system. This last time, they were able to find a code and verified that the CVT was bad and needed replaced. As this is the transmission that had class-action lawsuits filed, I called Nissan corporate to see about getting the transmission repaired. They stated that since they had no record of my previous service attempts, there was nothing they could do. This dealership never documented my 1st 2 visits to have this issue diagnosed. The Nissan corporate agreed and if they don't find anything, there is nothing to document. They even stated that service performed at non-Nissan places would not be considered as they do not know what they did. Stay away from this place. No wonder why they keep losing franchise rights, bad management and poor customer service. More
by Concerned Buyer
Employees Worked With
December 01, 2022
Very helpful and catered to most of my needs. Smooth and easy transaction. Got my car on the same day! Smooth and easy transaction. Got my car on the same day! More
by Pat Patty
Employees Worked With
December 01, 2022
I love the dealership and their employees plus the manager. Everyone is helpful, kind and and I'm very appreciated of the dealership. manager. Everyone is helpful, kind and and I'm very appreciated of the dealership. More
by sheillamcgee.sm
Employees Worked With
Other Employees :
Jamie Jacobs
November 30, 2022
I was welcomed in to the dealership and the facility is clean. They have water and coffee available as well. clean. They have water and coffee available as well. More
by resq173
Employees Worked With
Other Employees :
Nicholas Emery
November 30, 2022
Prices are not the best but service is excellent people are friendly caring and helpful are friendly caring and helpful More
by grizwilson
November 29, 2022
Top notch service. Friendly and knowledgeable. Service advisor chase does an amazing job. Thank you for that. Friendly and knowledgeable. Service advisor chase does an amazing job. Thank you for that. More
by Ebraun15
Employees Worked With
November 29, 2022
They are always accommodating and professional. They listen to and answer my questions. I’m never kept waiting unnecessarily. They listen to and answer my questions. I’m never kept waiting unnecessarily. More
by joanne.353
November 29, 2022
Left at 9 am for system check before extended warranty expired. Called me within the hour and needed cabin filter and wiper and said would call when ready. Called again and said they were going to lunch. expired. Called me within the hour and needed cabin filter and wiper and said would call when ready. Called again and said they were going to lunch. Picked up at 2. Ridiculous More
by p02smt
Employees Worked With
November 28, 2022
Andy was a great service advisor, providing me timely information and explaining my options well. information and explaining my options well. More
by Wayland.mueller
Employees Worked With
