Springfield Nissan

I want to start by saying I don't usually write reviews of anything and when I do it is usually either way bad or way good. I went in with my typical attitude that I'm going to have to deal with the tradit of anything and when I do it is usually either way bad or way good. I went in with my typical attitude that I'm going to have to deal with the traditional salesman. Being attacked before I can even get in door. Expecting the typical high pressure sales pitch, "What can I do do get you in a car today." "If I can get to this number can I get your business today?" I was plesently surprised that none of this happened. I walked in to look at a 2013 Pathfinder that was on the salesroom floor. As I was looking at my target Chris walked by and just asked "Is there anything I can help you with?" This laid back approach opened my door to some "to the point", casual discussion. I told Chris exactly why I was here and what I was looking for. Chris then proceeded to explain a few of the key features of the new Pathfinder. Chris was very knowledgeable and I knew he wasn't feeding me any xx about the new Pathfinder because I had already been doing extensive research since the annoucement of the new Pathfinder and I could confirm everything he told me. We then sat down to discuss some numbers and where I needed to be. He then dissapeared to the "corner office" to touch base with the Sales Manager. A few minutes later he came back with someone in tow that I assumed was the Sales Manager and expected the "hard sale". The Sales Manager was Randy Pace and the both of them sat down to talk with me. Again, very surprised, no hard sales pitch. I told Randy again what I was looking for and what I expected, he sat and listened to me. A pleasent surprise was that he heard me out without pushing me or his agenda. We came up with some figures and told them "thank you for you time" and that I wanted to leave and think about it. They said "No problem, we understand, take your time and let us know when your ready". Again surprised, they let me walk out without any pressure. A couple days later I came back to speak with them and I agreed to purchase a new Pathfinder. Randy found the exact Pathfinder I asked for, color, options, and everything. With the very fair price we agreed on I was then handed off to Brad Gideon the Business Manager to go over all the paper work. Brad was very knowledgeable, patient, and he explained everthing in a way I could understand and answered all of my questions. I have to add that in 2009 I went to Youngblood looking for a new Murano and my experiance was much different and and not so good, I bought my Murano at another dealer. This time I decided to give Youngblood another chance and I'm very happy I did. Had Chris and Randy been there four years ago I probably would had purchased my Murano from them. I can't say enough good things about my experiance this time. They totally exceeded my expectations and a few years from now I hope they are both there because Youngblood will be my first stop for a new Nissan. Thank you guys for treating me fairly and letting me make my decsion on my terms. I LOVE my new Pathfinder and for anyone looking for a new Nissan please stop in and ask for Chris because he will take great care of you and treat you like a person and not just another "sale", he's a great guy. More

Great people to work with. Very professional, very knowledgeable and very friendly. Answered all questions in easy to understand language with no "service department" double talk. knowledgeable and very friendly. Answered all questions in easy to understand language with no "service department" double talk. More

Great service!! Tim was polite and fun to deal with. He was knowledgeable and took many extra steps to make sure we had a good deal and got what we wanted. I will be dealing with Youngblood for all my fut was knowledgeable and took many extra steps to make sure we had a good deal and got what we wanted. I will be dealing with Youngblood for all my future needs..and will be recommending others . for sure! More

My wife and I were very pleased with the trade-in and purchase of our new Nissan Murano. Our saleman was TJ Johnston who was just outstanding in completing the sale as well as extensive follow-up to the purchase of our new Nissan Murano. Our saleman was TJ Johnston who was just outstanding in completing the sale as well as extensive follow-up to the date we picked up our new vehicle. TJ has a delightful sense of humor as well as a remarkable sense of honesty and straight talk integrity in selling a vehicle. It was both easy and relaxing for us to negotiate a sales contract with him. He worked hard and a long time with us when the initial vehicle we desired to include model and color was simply not available. Then we changed our choice and looked at an LE parked on the lot. It was a demo vehicle that had some minor repairs required. He assured us that this vehicle would be delivered to us only after complete satisfaction with these repairs. When we inquired on the status of the vehicle, he personally checked with the service department and looked at the vehicle itself. When some other minor initial repairs were required, he kept us informed until the date when we made the final trade with our old vehicle and drove away in the new Murano. In addition, he spent extra time to help set up for us the Sirius radio free trial period. In appreciation, we gave him a small token gift for all of his dedicated work that exceeded any other experience we have had in the past when purchasing a new vehicle. TJ Johnston brings high praise and respect to the Youngblood dealership. We will certainly give good recommmendations to others to definitely consider Youngblood and TJ for purchasing either a new or used vehicle. More

Had an amazing time at the dealership. Strait talk, no gimicks, friendly staff what more can you ask for? Tim was such a great guy, he bent over backwards to make sure I left happy, which I did. I test gimicks, friendly staff what more can you ask for? Tim was such a great guy, he bent over backwards to make sure I left happy, which I did. I test drove a couple different vehicles and Tim understood my viewpoints on them without ever making me feel like I was being pressered to buy anything. It really was like talking with an old friend. They worked so hard to match my own bank's APR rate and gave me so much more than I had ever expected on my trade-in. Thank you so much, Youngblood, you have certainly earned my recomendations, and repeat business should I ever need another vehicle. More

We came to the dealership recently after having bought a 2012 Rogue last March. After buying the Rogue we realized it was a bigger car than we normally drive and we didn't feel comfortable. We knew it might 2012 Rogue last March. After buying the Rogue we realized it was a bigger car than we normally drive and we didn't feel comfortable. We knew it might be hard to trade it in for another smaller new car without losing money. However, the salesman, TJ Brice worked with us. He brought the sales manager, general manager and finance manager together and managed to work out a deal so we could afford to drive it home that day. It was coordinated by TJ Brice. As it turned out, we did a test drive on a Versa and fell in love with it immediately. We drove it to lunch, came back to the dealership and worked out the deal I described above. For the last 15 years we've bought every vehicle at Youngblood's and I doubt we will go anywhere else. Youngblood's is a great dealership. More

TJ Brice was knowledgeable, professional, and courteous in working with us. He communicated well via email and phone regarding details of the transaction. TJ was patient while we took time to make our de in working with us. He communicated well via email and phone regarding details of the transaction. TJ was patient while we took time to make our decision. He was straightforward and honest as he stepped us through the buying process. The feeling of trust he instilled would lead us to purchase from him again. The whole process with TJ Brice, Curtis Shoffner, and Scott Burns was a very positive experience as they made us feel like valued customers. Becky and Steve Brown More

Tim and TJ took good care of me and made my buying experience awesome. I love my Elantra and appreciate everything that you all did. experience awesome. I love my Elantra and appreciate everything that you all did. More

Tim was great, Was going to look and get an idea to buy in a few months, walked away with a great deal. Thanks Tim in a few months, walked away with a great deal. Thanks Tim More

Friendly staff and experience. Good job Frank. We appreciate your patience with us and willing to work with us. We always consider Youngblood when shopping for a car as one of our top lots. appreciate your patience with us and willing to work with us. We always consider Youngblood when shopping for a car as one of our top lots. More