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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

January 24, 2023

Our salesperson was Kayleigh Terry…she was very informative and delightful! This was absolutely The Best car buying experience I have had in literally 50 years. I would like to add that our very p More

by Judyzimm53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Putty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales…Kayleigh Terry. 5 stars!
Jan 25, 2023 -

Springfield Nissan responded

Judy. we apologize for the experience you had with the finance department. We are always striving to make sure everyone has a car buying experience that exceeds their expectations and it sounds like Kayleigh was able to provide that. Sorry you felt pressured to buy warranty. Aaron was trying to make sure you were protected and gets excited. If you would like to discuss this any further, please contact Jamie Jacobs BDC Manager at 417-882-3838 Ext 1276 Sincerely, Youngblood Auto Group

Jan 25, 2023 -

Judyzimm53 responded

Thank you for taking the time to read/respond…I appreciate that. I was just a little surprised, especially since we didn’t have to finance our car. We feel good about our purchase and we are looking forward to many happy driving adventures! Judy

January 24, 2023

Excellent service as always! Tori was amazing took care of all my concerns even called to make sure I didn’t need anything else. David morelock More

by Dmorelock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori
Jan 25, 2023 -

Springfield Nissan responded

We are pleased to hear that Tori took such good care of you and your concerns. Thank you for the 5 star review! Youngblod Auto Group

January 23, 2023

I was having a hard time finding a vehicle, I stopped not thinking I’d leave with a car but I did! Everyone that helped me did an awesome job! The whole new car buying process ran very smoothly. I had been t More

by Desnody7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Thompson
Jan 23, 2023 -

Springfield Nissan responded

This is why we have a process like we do. It is focused on the customer! SO glad Tyler and Steve took great care of you! Thank You, Youngblood Auto Group

January 21, 2023

Friendly staff, knowledable staff, helpful staff. Listen to you about your needs. Try to.find the best car to meet your price range. Make you feel they want your business. More

by bobbycannady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Rich, Clayton Davis
Jan 23, 2023 -

Springfield Nissan responded

Bobby, Thank you for the great Review! Youngblood Auto Group

January 20, 2023

Cristian in the service department was great to work with. Very knowledgeable and kept me updated on the progress of my repair. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Cristian did a great job. Youngblood Auto Group appreciates you!

January 19, 2023

Great customer service! Our salesman was very knowledgeable and listened to what type of vehicle we were looking for. Once we decided on the vehicle the purchase process was More

by willywonka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Springfield Nissan responded

This is wonderful to hear! We appreciate you coming back to us for you car needs and allowing us to help you! Thank you from the Youngblood Auto Group.

January 19, 2023

We have bought 3 vehicles from Youngblood over the last 10 years and about to buy another. We are treated very fairly and have great salesmen, but the driving force that keeps us coming back is our Service More

by Van full
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Springfield Nissan responded

We feel very strongly that the service department is the heart of the business and Daniel is amazing at what he does. We really appreciate the great review and the nice words about Daniel. Thank you form the Youngblood Auto Group!

January 18, 2023

Took my car in for a simple oil change and left feeling taken advantage of. No matter what anyone says my simple oil change that takes the standard amount of oil should be no more than $70 (considering tru More

by Madeline scola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Burkemper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Springfield Nissan responded

Hello. I'm sorry to hear of your frustration. It looks like you had an oil change and a tire rotation. The tire rotation is all labor, $29.95 as there are no parts involved. That's why the labor was more than the parts. These are synthetic oil changes as required by Nissan but the plus side is you can go twice as many miles on the synthetic oil. If you would like to visit further please call me at 417-882-3838. Sincerely, Connie Gainer Owner Loyalty Manager

January 18, 2023

Everything was explained in detaill and with courtesy. Löpknut forward to my next visit Torty is an asset to the business. More

by Bitspat@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torry
Jan 19, 2023 -

Springfield Nissan responded

Thank you for the 5 star review! Youngblood Auto Group

January 18, 2023

We purchased our car through this dealership years ago. Great service then and now. Took car in for routine maintenance. Got me in and out promptly and friendly More

by Mcrcmccullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Springfield Nissan responded

This is wonderful to hear! Thank you for the great review! Youngblood Auto Group

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