Springfield Nissan

Car wash was a nice extra Pricing is a little high for an oil change, in my opinion. Biggest complaint, slower than other places I've used. Otherwise, nice folks. Nice waiting Pricing is a little high for an oil change, in my opinion. Biggest complaint, slower than other places I've used. Otherwise, nice folks. Nice waiting room. More

Excellent, fast, professional and friendly Service! I did not get everyones names that were helping but everyone was extremely nice and helpful! All questions were answered and employees were not pushy. I did not get everyones names that were helping but everyone was extremely nice and helpful! All questions were answered and employees were not pushy. Appreciate the snacks, coffee and car wash that came with the oil change. Facility was very clean and comfortable. Coming back again and recommend this to others! More

Great Service Youngblood’s dealership is a fantastic place. It is always very clean and the waiting area for service is very comfortable. The staff are all very fri Youngblood’s dealership is a fantastic place. It is always very clean and the waiting area for service is very comfortable. The staff are all very friendly too. More

Regular service maintenance Thorough and keeps car maintenance regular not skipping important services. I would continue to want more coupons to aid in the cost. It is timely t Thorough and keeps car maintenance regular not skipping important services. I would continue to want more coupons to aid in the cost. It is timely too. More

Great service as always! The service department is always amazing. From making your appointment to checking you out, they make your visit stress free and easy. They really car The service department is always amazing. From making your appointment to checking you out, they make your visit stress free and easy. They really care about their customers and will do anything to make sure your car is ready to go. More

Multi-Point Inspection I recently had a Multi-Point Inspection performed on my vehicle. The service department was "awesome". My advisor, Andy Burkemper was great to work I recently had a Multi-Point Inspection performed on my vehicle. The service department was "awesome". My advisor, Andy Burkemper was great to work with; he was very informative, friendly and answered my questions. Thank You for making this a 5 STAR experience! More

They don't do what they say they will On October 10th, I test drove a certified, pre-owned 2017 Nissan Murano. Chris Tate was my sales rep. I enjoyed him. At the end of the test drive, On October 10th, I test drove a certified, pre-owned 2017 Nissan Murano. Chris Tate was my sales rep. I enjoyed him. At the end of the test drive, I discovered a very long "key-like" scratch on the front quarter-panel and about 1/2 the driver's side door. Chris checked with his people and told me, "no problem, we'll fix that". He went to the main lot, returned to the pre-owned lot with a body shop form for me to authorize work which we decided would be done the next day. So I went through with purchasing the vehicle that evening. I even took the extended, bumper to bumper 100,000 mile warranty for an extra few thousand. So I more than upheld my end of the agreement. The next day when I went to pick up the Murano, I was told that they touched it up with paint. While the scratch was still terribly noticeable, Chris told me that was the "best they could do". Upon returning home and having a few days to contemplate it, I got more and more upset. My wife, whom I purchased the car for, was also not pleased. Now, here comes the fun part... I received a nice email from a lady named Mary a week later on October 17th. Mary's title on the email was Customer Relations Manager. She was "checking in with me to see how I enjoyed my experience". I sent her a detailed reply stating how unsatisfied I was with the outcome of the issue with the scratch. And then another. Over a week later, I have not received a reply - either via email or phone conversation. I believe that for fear of litigation, Mary - who is a MANAGER - was probably told not to respond to me. As such, I informed Mary that I simply could not recommend Youngblood Nissan to any of my friends, family or colleagues and that I would have to give an overall poor rating to my experience. I'm now using this forum to do just that, for future customers to read about my experience. I prefer to do business with those that do what they say they will do for their customers. Anyone reading this knows, a car is a MAJOR purchase and decision. Hopefully my review will help them choose wisely and not let what happened to me, happen to them. More

Stellar Service Andy Burkemper is a fantastic service advisor who goes above and beyond to make sure I am always satisfied with the work performed. He understands I Andy Burkemper is a fantastic service advisor who goes above and beyond to make sure I am always satisfied with the work performed. He understands I am on a budget and takes the time to help me prioritize and plan for the more expensive services, thereby ensuring my car stays in top condition without emptying my bank account! The entire service crew is always very polite and quick to help me when I arrive for my appointment. More

Great service Andy the service guy and Youngblood has been great everytime I come in for a service....I feel like a VIP when i go in there.... Andy the service guy and Youngblood has been great everytime I come in for a service....I feel like a VIP when i go in there.... More

Vehicle Purchase My recent vehicle purchase from Youngblood Motors was simply OUTSTANDING! The entire staff was super friendly and my salesman, Jesse, was excellent t My recent vehicle purchase from Youngblood Motors was simply OUTSTANDING! The entire staff was super friendly and my salesman, Jesse, was excellent to work with; he was very knowledgeable and answered all my questions. The whole transaction was handled quickly and efficiently. I have bought several cars over the years, and this vehicle purchase was the most pleasant, by far. Thank you Youngblood Motors!!! More