Springfield Nissan

Andy Burkemper is our hero! We ruptured our fuel tank while on a road trip 800 miles from home and needed immediate assistance. Andy Burkemper anticipated our needs and offered s We ruptured our fuel tank while on a road trip 800 miles from home and needed immediate assistance. Andy Burkemper anticipated our needs and offered solutions we hadn't even thought of, including: * Suggesting a place for the tow truck driver to park the car to allow the fuel tank to fully drain * Offering a rental vehicle through the dealership while we waited for the repairs to be made — and at the reduced price our insurance would cover * Suggesting local restaurants and gas stations * Rush ordering the parts so work could be completed before the weekend * Following up with the insurance company to move the claim and repair order along; he even took photos and uploaded them to the insurance agent so we didn't have to wait days for an adjuster to arrive * Providing us with status updates and promptly returning our calls As you can imagine, experiencing a debilitating car accident so far from home and in an unfamiliar area is overwhelming. Andy made it easy by planning ahead for us and guiding us through each step. More

Excellent care I came 20 minutes late and they still took care of my car. They were respectful, understanding and helpful. Thank you for making my day a great day! I came 20 minutes late and they still took care of my car. They were respectful, understanding and helpful. Thank you for making my day a great day! More

Great service Bought truck here and have always received excellent services. Andy does what I’ve asked and what’s due and no pressure to add extras. He explains my Bought truck here and have always received excellent services. Andy does what I’ve asked and what’s due and no pressure to add extras. He explains my questions in terms I understand. Thanks More

Transmission fluid change I was impressed by how fast I was able to bring in the car. Within 20 minutes from the initial call they took in and service the car. On top of all th I was impressed by how fast I was able to bring in the car. Within 20 minutes from the initial call they took in and service the car. On top of all they even offered a discount. More

Great customer Service Always great customer service. The service guys will work with you to get your vehicle in as soon as they have a spot open. Quick, fast, friendly and Always great customer service. The service guys will work with you to get your vehicle in as soon as they have a spot open. Quick, fast, friendly and reliable! More

Transmission oil change As always, friendly reliable awesome service at Youngblood’s Nissan service department.... I have had the pleasure of working with Chase and Wes in As always, friendly reliable awesome service at Youngblood’s Nissan service department.... I have had the pleasure of working with Chase and Wes in the past... both are excellent!! More

Door repair We had a small problem with the paint. Daniel had a rental for me and the fixed the problem. We were able to drop car off at our convenience. Very ni We had a small problem with the paint. Daniel had a rental for me and the fixed the problem. We were able to drop car off at our convenience. Very nice person and dealership. More

Awesome customer service Tater answered all our questions and concerns. His knowledge of finance greatly affected our decision to purchase! Without him as our salesman, we pr Tater answered all our questions and concerns. His knowledge of finance greatly affected our decision to purchase! Without him as our salesman, we probably would not have bought our 2018 Nissan Rogue or any other vehicle on your lot. More

Great and quick service! Chase was my service advisor and he was great! I went in for an oil change and I needed my tire looked at. He communicated great with me about the tir Chase was my service advisor and he was great! I went in for an oil change and I needed my tire looked at. He communicated great with me about the tire and we decided to replace 2 of them the next day. I would recommend chase and Youngblood to anybody else I know. More

Excellent Fast and excellent service l, used co shuttle and it worked great. Service advisor was very helpful in explaining all the service needed, and set up r Fast and excellent service l, used co shuttle and it worked great. Service advisor was very helpful in explaining all the service needed, and set up reminders for the next service. On nissan max More