Springfield Nissan

Great shopping, rough buying I really enjoyed shopping for my car at the dealership! My salesman, Jon, was very easygoing and helpful. He even arranged for me to drive the car hom I really enjoyed shopping for my car at the dealership! My salesman, Jon, was very easygoing and helpful. He even arranged for me to drive the car home that night so I could have it before officially buying it the next day! The air conditioner was broken so he worked it out so it would be fixed before I took the car home for good at no cost to me. When I returned to purchase the car, however, everything seemed to take a really long time due to many instances of miscommunication among the different departments (sales, finance, service). Everyone was very friendly, but no one seemed to know what the other was doing. Then, I called to see if my car had been fixed after waiting three business days and not hearing from them as promised. They said the car had been fixed, but no one had called to let me know. Not everything had been done to the car as promised so they took care of that right away. When I picked up my car, though, the air was still not working so I had to leave it again. Hopefully, it will be fixed tomorrow. I really enjoyed the employees, but I think they just need to fine tune their operations. More

Feel listened to and well taken care of by Chase in Service Compared to other dealerships/service centers in town Youngblood Nissan is by far the best from the moment I drive in to the freshly washed vehicle I Compared to other dealerships/service centers in town Youngblood Nissan is by far the best from the moment I drive in to the freshly washed vehicle I return home with. Thanks Chase and the team! More

Excellent Because he was very nice . I got there and just took 1 hour to my car to be ready . The guy explained me what was going on with my car, very easy to Because he was very nice . I got there and just took 1 hour to my car to be ready . The guy explained me what was going on with my car, very easy to understand. More

Service/Parts The service department is very busy, but my experience was wonderful. The guys went out of their way to squeeze me in and ensured all of my parts were The service department is very busy, but my experience was wonderful. The guys went out of their way to squeeze me in and ensured all of my parts were there before making a two hour drive. They had great customer service and waiting for the repair was pleasant as there were many offerings in the lobby such as water, Starbucks coffee, free wifi, and good snacks. More

Great service, as always. I have owned lots of cars including Acura, BMW, Toyota, and Mazda. Honestly, I have never had as excellent as the service is at the Nissan dealership I have owned lots of cars including Acura, BMW, Toyota, and Mazda. Honestly, I have never had as excellent as the service is at the Nissan dealership. I purchased a Nissan for the first time in 2016 and I have always used this dealership for service. The guys are always helpful and get my car in and out promptly. Chase is my service advisor and is always great with which to work. More

Service Very efficient and personal service. Service complete in a timely manner with no long waiting time, Service representatives very friendly and helpful. Very efficient and personal service. Service complete in a timely manner with no long waiting time, Service representatives very friendly and helpful. Wanted to make sure you were comfortable while waiting, More

Awesome They were very helpful and explained everything in advance they also allowed our handicapped son to remain in the car while they did their thing many They were very helpful and explained everything in advance they also allowed our handicapped son to remain in the car while they did their thing many thanks toDominic Casper for finding me a book for my 2011 Versa. More

great experience sales and service did a great job helping me and answering any questions i had left my truck there to get fixed and purchased a new one sales and service did a great job helping me and answering any questions i had left my truck there to get fixed and purchased a new one More