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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

May 19, 2020

Excellent customer service from the service department and the finance manager took time to answer a quick question. I will recommend to family & friends. Thx Brad Fox More

by bfox7843
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malory, Julia Fry
May 22, 2020 -

Springfield Nissan responded

Thank you! We appreciate your recommendation and hope to work with you again. Sincerely, Beth, Customer Relations Assistant

May 19, 2020

Excellent customer service, Chase was very helpful and timely. We started and finished on time. Chase was very helpful and courteous. I also received helpful information from the finance manager. More

by bfox7843
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malory, Julia Fry
May 22, 2020 -

Springfield Nissan responded

Thanks very much! We are committed to excellent customer service, and we thank you for letting us know you were happy with the service you received. Please let us know if there is anything else we can do for you. Sincerely, Beth, Customer Relations Assistant

May 19, 2020

Awesome, cool, friendly, clean, fast i will definitely comeback again for my car check up. I like the free coffee. Thank you very much Nissan More

by BRye
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Springfield Nissan responded

Thank you very much! We hope you will be back for our excellent service and a cup of free coffee! Sincerely, Beth, Customer Relations Assistant

May 18, 2020

As always, Chase and his team got me in and taken care of. They didn’t try and get me to buy a bunch of extras but did get me in and out quickly! More

by Jas3131
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Springfield Nissan responded

We know your time is valuable, and we work hard to complete your service as quickly and efficiently as possible. Thanks very much for your review! Sincerely, Beth, Customer Relations Assistant

May 18, 2020

Service As usual - we got right in for an appointment to have transmission serviced and this was completed in a timely very professional manner without any ha More

by grambissonnette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
May 20, 2020 -

Springfield Nissan responded

That's what we're all about! Our goal is to make sure you get professional, timely, high-quality service on every visit. Thanks so much for your 5-star review. Sincerely, Beth, Customer Relations Assistant

May 15, 2020

Maintenance Service Wes once again got my vehicle in and out quickly, my battery was low on juice, he made sure it was replaced as it was still under warranty. When my ti More

by lobdells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gal who rang up my service charge is a nice gal., Wes Oldham
May 20, 2020 -

Springfield Nissan responded

Thank you! Our team strives to provide thorough and excellent service to each customer on every visit. Thanks for letting us know Wes helped you out with your battery, tire, and service appointment. Sending you all the best from the Youngblood team! Sincerely, Beth, Customer Relations Assistant

May 15, 2020

Wes was great yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes. More

by Mgoslee
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
May 20, 2020 -

Springfield Nissan responded

Thanks very much! We are grateful for your 5-star review. Sincerely, Beth, Customer Relations Assistant

May 14, 2020

Daniel was amazing! Thanks for the service overall!! Great communication, time and friendly! Daniel also helped me with an estimate plus I got one service for free! More

by Marcelo Hernández
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Springfield Nissan responded

That's awesome! Thanks for letting us know you had such a great experience with Daniel. We hope you will visit us again the next time you need excellent service for your vehicle. Sincerely, Beth, Customer Relations Assistant

May 13, 2020

I stopped by on a Saturday afternoon. Ryan helped me. He was showing me the difference between a couple of cars. He was very helpful and knowledgeable. I usually dread new car shopping. He made it very easy More

by Idachoate
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
May 15, 2020 -

Springfield Nissan responded

Thank you so much! We love hearing that you had such a positive experience with Ryan and the Youngblood team, and we truly appreciate your recommendation. Thanks for the review! Sincerely, Beth, Customer Relations Assistant

May 12, 2020

Front desk lady was not that pleasant while telling me to pull up to the service side. It took like 4+ hours for oil/tires..... Besides that all good! More

by Screen name
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Springfield Nissan responded

Hello, On behalf of all of us at Youngblood, we want to thank you for your feedback and apologize that you were not completely satisfied with your service experience. Our team is committed to providing excellent service from start to finish on every visit, and we are so sorry if this is not the service you received. If you have any additional comments or concerns, please do not hesitate to reach out to us. Sincerely, Beth, Customer Relations Assistant

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