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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

December 08, 2020

Great customer service. Very respectful and took their time to make sure I understood. Wes was very helpful. Will definitely return for service work. Thanks! More

by cwhairart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Dec 14, 2020 -

Springfield Nissan responded

Thank you for that awesome 5-star review! We look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

December 05, 2020

Everyone is always so nice when I go there. My reason for a 4 star rating is because they took an hour and a half to change my oil and rotate my tires. That has not been the case in the past and so they may More

by Katrinarpedersen
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Dec 14, 2020 -

Springfield Nissan responded

Hello! Thanks for reaching out with your feedback. We do apologize for any lack of communication, and we thank you for your patience as we finished up your oil change and tire rotation. We know your time is important, and we do all we can to make sure work is completed in a timely manner. Thank you for your comments and we hope to work with you again soon. Sincerely, Beth, Customer Relations Assistant

December 05, 2020

Needed service on my Nissan Rogue. I parked in a spot near the service area and a young guy walked out and was super rude. I don’t know what his name was but I think he had short dark blonde hair. He gav More

by dakodaseth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aremus
Dec 14, 2020 -

Springfield Nissan responded

Thank you for taking the time to post your review. We love hearing that you had an overall positive experience, and we appreciate your feedback on how we can improve our services. We take pride in our customer service, and we work to make sure each customer is treated with respect and kindness. Thanks again for your review. If you have any additional thoughts or concerns, please feel free to call us at 417-882-3838. Sincerely, Beth, Customer Relations Assistant

December 04, 2020

Made appointment by phone was quick and easy. Came in to get oil change and got right in and serviced in less than hour. Customer service was excellent and speedy. The only issue I experienced was first tim More

by kimshields82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Dec 14, 2020 -

Springfield Nissan responded

Hello, Thank you for reaching out to us with your feedback. While we are happy to hear that you had such excellent service from our team, we are sorry for any disappointment in the rest of your experience. We stand behind our service and pricing, but we would be happy to speak with you to learn more about your experience and how we can improve things for next time. If you would like to speak with a manager, please contact us at 417-882-3838. Again, we thank you for your feedback and hope to have the chance to work with you again. Sincerely, Beth, Customer Relations Assistant

December 04, 2020

Great maintenance staff. Chase always goes above and beyond. Booking online sure makes things easy! I was in and out in less than an hour. More

by pgenerous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Springfield Nissan responded

That's great to hear! You can count on us for efficient and friendly service on every visit. Thanks so much for your 5-star review. Sincerely, Beth, Customer Relations Assistant

December 03, 2020

I was greeted as soon as I arrived and they were very nice. I waited in the comfortable lobby and it wasn't long before they were done and I got to be on my way. I would highly recommend this place to ot More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Oldham
Dec 14, 2020 -

Springfield Nissan responded

From all of us at Youngblood, we want to thank you for your recommendation and your 5-star review. We look forward to seeing you at your next service appointment. Welcome to the Youngblood family! Sincerely, Beth, Customer Relations Assistant

December 02, 2020

In and out within a reasonable time. Had the oil changed and tires balanced and rotated. Will come back again for similar work to by fone More

by Captain Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Garbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Oldham, Samantha Durrant
Dec 14, 2020 -

Springfield Nissan responded

Thanks very much! We're glad you had a good experience and look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

December 02, 2020

My experience at youngblood's was great. The service tech was very helpful, curtious, and professional. The time it took for my service to be completed was less then,what I was quoted. More

by George Langford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Dec 07, 2020 -

Springfield Nissan responded

We make every effort to complete service as efficiently and quickly as possible. Thanks for letting us know you were happy with your experience. Sincerely, Beth, Customer Relations Assistant

December 02, 2020

Ivw as having major issues with my car and Andy Burkemper got us up and running and explained everything to where I could understand. Unfortunately my car is getting to the point where we are going to start More

by Larend1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Springfield Nissan responded

Thank you for taking the time to write such a kind review! We are glad that Andy was able to help with your vehicle. Please let us know when you are ready to start shopping for something new, and we will be happy to help you out. Sincerely, Beth, Customer Relations Assistant

December 01, 2020

Provide all my service. Impeccable each and every time. Friendly, courteous, accommodating. Quality of Nissan product is excellent as I own 4 units currently. Thank you. More

by agentgarylewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Springfield Nissan responded

Thanks so much for choosing Youngblood! You can count on us for impeccable, friendly, and professional service on every visit. We look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

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