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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

December 24, 2020

Very friendly, great customer service, stayed late, had vehicle ready for test drive. Willing to go the extra mile. Repaired vehicle on the spot. Great dealership. More

by gd1452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Burkemper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Whitney
Jan 04, 2021 -

Springfield Nissan responded

We are always willing to go the extra mile for our customers. Thanks for letting us know you had a great experience with our team. We hope to have the chance to work with you again! Sincerely, Beth, Customer Relations Assistant

December 24, 2020

Great service. Friendly people. Everyone is so helpful! I enjoy taking my vehicle to Youngblood for service. Chase Wells is always so kind and helpful. More

by Meboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thank you so much! We promise to work hard so that you keep having great service on every visit. Sincerely, Beth, Customer Relations Assistant

December 23, 2020

Always professional friendly & timely to get the service completed! Have had my Rogue serviced at Youngblood since I purchased it 2 years ago & am always pleased! More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks for choosing Youngblood over the years! You can count on us for professional, timely, and friendly service on every visit. Sincerely, Beth, Customer Relations Assistant

December 22, 2020

More expensive than quoted over the phone. More expensive than any other Nissan dealership I’ve ever gone to for an oil change. 80.00 is outrageous More

by lucasgraham42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Hi Lucas, Thank you for reaching out with your feedback. We apologize for any miscommunication regarding our pricing. Could you please give us a call at 417-882-3838? We would appreciate the chance to learn more about your experience and try to make things right. Again, we thank you for your review and hope to have the chance to talk to you soon. Sincerely, Beth, Customer Relations Assistant

December 22, 2020

I love this dealership. Everyone is so nice and they take great care of you. Andy has been my service rep for several years and he is wonderful. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks, AJ! We appreciate the 5-star review and thank you for choosing Youngblood. Sincerely, Beth, Customer Relations Assistant

December 19, 2020

Quick service, comfortable waiting area, same service advisor nearly every time and car has been washed when it is returned. They keep record of service done and what I need to be ready to service on ne More

by Cclsalch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks so much for your 5-star review! We keep track of services completed to help keep your vehicle in great condition. We appreciate your comments and wish you all the best in the New Year. Sincerely, Beth, Customer Relations Assistant

December 18, 2020

I had a terrible experience with this place, particularly pre-owned. I wanted to share this experience with others and assumed, based on the commercials that have been running, touting their customer reviews More

by the675wombat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PreOwned Manager
Jan 04, 2021 -

Springfield Nissan responded

Hello, Thank you for reaching out with your review, and on behalf of the Youngblood team, we want to apologize for any disappointment in your experience with us. Please know that we take our customer feedback very seriously. We want to be able to work with you and make things right. Can you please contact us directly at 417-882-3838? We would appreciate the chance to speak with you, learn more about your experience, and see how we can best help you. Again, we thank you for your review and hope to speak with you soon. Sincerely, Beth, Customer Relations Assistant

December 18, 2020

Very helpful and nice. It was my first visit and they showed me where the waiting room was and everything. Would definitely recommend to a friend. More

by Haely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks for your recommendation! We appreciate the 5-star review. Sincerely, Beth, Customer Relations Assistant

December 17, 2020

Took in for service and they got me a knew battery, I didn't know it even had an issue. Thanks for the help Andy. More

by sbauer714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

On behalf of Andy and the Youngblood team, thanks so much for the positive review! Please let us know if there is anything else we can help you with. Sincerely, Beth, Customer Relations Assistant

December 17, 2020

Quick and easy! They put me in a rental car free of charge when my car had a service recall that would take the majority of the day. More

by spencerhallam20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

We are proud to take care of our customers, making sure you have a quick and easy experience on every visit. Thanks for the review! Sincerely, Beth, Customer Relations Assistant

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