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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

January 21, 2021

Took my car in for an oil change, they charged me $15 more than other dealers, then gave me my car back with an annoying buzzing sound from a fan in my AC system. More

by cthomas7642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Burkemper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Springfield Nissan responded

Hello. My name is Connie Gainer. I am the Owner Loyalty Manager at Youngblood Nissan. Thank you for your feedback. I am sorry to hear you had a bad experience with us. I would like to visit with you personally. If you want to reach out to me at your convenience, my number is 417-882-3838 Ext. 1130. I look forward to speaking with you.

Jan 21, 2021 -

cthomas7642 responded

Being as I'm driving four hours home today with some new, incredibly annoying buzzing noise under my dash. I do not think that will be possible. Feel free to email cthomas7642@gmail.com with any solutions.

Jan 21, 2021 -

Springfield Nissan responded

Thanks for the reply. I will send you an email. Possibly we can chat tomorrow or whenever it is most convenient for you. Sincerely, Connie Gainer

Jan 22, 2021 -

cthomas7642 responded

I'm still waiting for the email.

Jan 22, 2021 -

Springfield Nissan responded

Good morning. Thank you for reaching out. I have emailed you and look forward to your reply.

January 20, 2021

Great service. They made me their #1 priority. Listened to my concerns and took care of it. Checked on me throughout my visit. No pressure just suggested my next service and gave me a price. I liked tha More

by lherion46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Got my oil changed and tires rotated and had my truck done in the time frame that they said it would. I'll see them again in another 5000 miles. More

by ksproct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
January 19, 2021

As always, Chase and the team delivered friendly and prompt service! Definitely worth the 1 1/2 hour drive to maintain my Murano...won’t go anywhere else! More

by KarenE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

Everyone was great! They explained everything and kept me posted on how the repairs were going. I love my Nissan and they provided quality service! More

by nrmdenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2021

Friendly personnel. Saw to my problem faster than I expected. Cost: $200 cheaper than a local repair shop! XLNT service. Will make them my service department, even though they're 25 miles away. More

by msdett52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
January 17, 2021

Everyone was amazing! Aaron Swanson was very friendly and extremely helpful. Chris Tate answered all our questions and was also extremely friendly and helpful. We will definitely be back. More

by Teamperry3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2021

A very smooth, easy, and transparent leasing experience with Samantha at Youngblood! I would highly recommend her to any of my friends or family, and I am looking forward to working with her in the future More

by JoLTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Durrant
January 14, 2021

Work was done in a timely manner and done well, Wes is always very friendly and professional at his job, I appreciate his efforts in doing his job well More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
January 14, 2021

I brought my car in to have The oil changed and the tires rotated did not have a great experience but after my experience they did reach out to me and we’re very apologetic for the misunderstanding that we h More

by Treed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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