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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

February 07, 2021

Parts are WAY too expensive. A sun visor that costs $215 is Highway robbery. It’s cardboard on a stick for goodness sake. I do like how I am kept in formed both before and during my card service appointme More

by j_craig_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Springfield Nissan responded

Good morning Craig. It's Connie and I am the Nissan Owner Loyalty Manager at Youngblood Auto. I wanted to reach out to you regarding your review. I know parts prices can be very frustrating, especially on the older models such as this. The price quoted to you included labor, however I spoke with your Advisor and his team. They have agreed to drop the labor off and install it at no cost to help get the cost down for you. We could do it for $150 plus tax. If you would like for us to schedule this, just let me know or give us a call at 417-882-3838. We do appreciate your business and want to make sure you are 100% satisfied. I am happy to hear that Daniel and does a great job at keeping you informed during your visits. Feel free to call myself or Daniel with any further questions. Sincerely, Connie

February 06, 2021

Awesome service. Felt welcomed and happy with what I got. I have got a car in the past from this dealership. I always keep coming back because of the customer service, high quality in cars, and friendliness. More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Casper
Feb 08, 2021 -

Springfield Nissan responded

Thank you for the great review. We appreciate your continued support and can't wait to help you again in the future.

February 06, 2021

My second time using Youngblood Nissan and the customer service has always been top notch. Everyone is friendly and willing to make you feel like you are a priority. More

by Nurselysandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John? In finance 5 stars
Feb 08, 2021 -

Springfield Nissan responded

Thank you for the great review! So glad we were able to make you feel like a priority. We want everyone to feel that way.

February 03, 2021

Satisfied with their service and their charges are moderate. Also customer friendly. Maintain clean environment. Overall performance excellent. Will come back anytime. Will recommend them to friends More

by cihimoyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Feb 03, 2021 -

Springfield Nissan responded

Hello and thank you for the 5 Stars. We are glad to hear that Wes took great care of you. We appreciate your business. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 02, 2021

Fast! Good costumer service ! Easy to make an appt. Waiting area comfortable. I will like to go there. I wish they could clean my car from the inside. More

by ritamj14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grey
Feb 02, 2021 -

Springfield Nissan responded

Thank you for the review. I'm glad everything went well for you. I do apologize that we do not clean the entire vehicle, but unfortunately staffing and quick turn around times do not allow for this. However, we will continue to COVID sanitize the drivers side of the car and run it through the car wash. We appreciate your business and are glad you are a part of our Youngblood Service Family. Have a wonderful day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 02, 2021

Everyone was awesome! Daniel took great care of us and our car! I’m so glad I took my car here and I will definitely be back! More

by bradley4farms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Springfield Nissan responded

Hi bradley4farms. A big thank you for the 5 Stars and kind words. So glad to hear Daniel took great care of you. We are glad to have you as a part of our Youngblood Service Family. I hope you have a great day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 01, 2021

Everybody at dealership was very nice and helpful,not pushy at all.Made me feel comfortable and did things in a timely manner,I would definitely recommend them to anyone.Salesman Dr.Dan was great! Q More

by sam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dr. Dan,Jon
Feb 01, 2021 -

Springfield Nissan responded

We are so happy you had such a great experience! Welcome to the Youngblood Family!

January 31, 2021

Our six month checkup went smooth as well as service on the car. Chase is always thorough at answering our questions, professional and courteous. The time for service was more reasonable this time. Approxi More

by crjaquess60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Springfield Nissan responded

Thank you for the great review and thank you for being a valued part of our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

January 31, 2021

When I finally decided what I was going to purchase, the crew at Youngblood were knowledgeable and very helpful. They went above and beyond with my requests. Would highly recommend Youngblood as a dealershi More

by geb2
Recommend Dealer
Yes
Employees Worked With
Darwin and manager, Brad
Feb 01, 2021 -

Springfield Nissan responded

Thank you for the great review! We are so glad you had such a good experience. Please reach out to us if you need anything in the future!

January 31, 2021

Went in for an oil change/ air filter and cabin filter change. Also ordered a replacement antenna from the parts department. Service was great, thank you More

by chrisbrabo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars. We are happy to hear your service visit went great. We look forward to seeing you on future routine visits. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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