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Springfield Nissan

Springfield, MO

4.8
3,121 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,121 reviews

March 24, 2021

Staff went above and beyond to assist me and help me get exactly what I needed. They knew what they were doing and talked me through every step of the process. More

by goodplans11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Durrant
Mar 26, 2021 -

Springfield Nissan responded

We appreciate the great review!

March 24, 2021

They got me in quick for a recall but my steering wheel is crooked and my Airbag light is still on when the recall was to replace the airbags More

by dn0412532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Oldham
Mar 24, 2021 -

Springfield Nissan responded

Hello. My name is Connie Gainer, Nissan Owner Loyalty Manager at Youngblood Auto. I am sorry to hear of this. I would like to visit further on this if you don't mind to reach out to me at 417-882-3838 Ext. 1130 or provide me with your contact information. You can also email me at: cgainer@youngbloodauto.com

March 22, 2021

They were absolutely amazing! Samantha Durrant was so helpful and kind. Really felt good there! I love my new car Nissan is the way to go!! More

by bayliblaine82020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Gainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Solomon, Wes Oldham, Samantha Durrant
Mar 22, 2021 -

Springfield Nissan responded

Bayli, thank you so much for the amazing review. We are so glad Sam took such good care if you and welcome to the Youngblood Family!

March 22, 2021

Tater took care of us! Circumstances led us into a difficult situation and Cris Tate was able to find the exact vehicle we were looking for at an affordable price! More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Springfield Nissan responded

Keven thank you for the great review. We are so glad Chris was able to find you a vehicle that worked

March 22, 2021

We had the best experience at Youngblood Nissan...they made everything quick and easy! We were able to complete everything, but the signing, over the phone. We are forever customers!! Thank You, Jamie, More

by kathrynparham88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Jacobs , Dan Vandiver
Mar 26, 2021 -

Springfield Nissan responded

Kathryn, thank you so much! You were so great to work with! Welcome to the Youngblood Family!

March 22, 2021

Chase is always great to work with when at Youngblood’s Nissan Service center in Springfield MO. A 25 word min is the stupidest thing ever. More

by abrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Springfield Nissan responded

Hello abrown. Thank you for taking the time to leave a review. We are glad to hear Chase did a great job for you during your recent service visit. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 20, 2021

Great customer service had car service and bought a used car got us in and out of there in no time would recommend to our friends More

by peporter5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 24, 2021 -

Springfield Nissan responded

Thank you for taking the time to leave a review. We appreciate you very much. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 18, 2021

The service appointment was easy. The service didn’t take long. I had a nice cup of coffee and a relaxing time reading my book. More

by Margl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Springfield Nissan responded

Hello. Thank you for the great review. We are glad to hear Daniel did a good job and you enjoyed our waiting area. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 17, 2021

Our salesman was Matt Gilderson. He was superior! He was very patient and answered all our questions, and we had an infinite amount of questions. He was so knowledgeable about the cars we looked at. He list More

by kathitice62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Springfield Nissan responded

Thank you for the wonderful review. We are so glad Matt was able to answer all your questions and find the vehicle that fit your needs.

March 17, 2021

Very busy and overbooked. Never met face to face with said service advisor. Poor communication, took much longer than expected. Made us late for another appointment and was turned away from the doctors o More

by Travelnurse27
Recommend Dealer
No
Employees Worked With
Chase Wells
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Springfield Nissan responded

Hello. Thank you for taking the time to leave a review. I am sorry to hear your visit didn't go well. We goal is to provide complete customer satisfaction. I would like the opportunity to visit a bit if you could reach out to me at 417-882-3838 Ext. 1130. I am not able to see the repair order without your name. I look forward to visiting with you. I hope you have a great day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

Mar 17, 2021 -

Springfield Nissan responded

Thank you so much for giving me a call and talking through everything. I am glad we were able to come up with a resolution. More than anything, thank you for giving us the opportunity to prove ourselves to you on your next visit. We definitely look forward to seeing you. Take care, Connie Gainer - Nissan Owner Loyalty Manager

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