Springfield Kia

Absolute perfect and timely service. Ben ralston is great. I will be back for future service. Ben ralston is great. I will be back for future service. More

Awesome experience buying first new car! Easiest and best experience with buying a car. Perfect!!!! Easiest and best experience with buying a car. Perfect!!!! More

As we do not know the circumstances of our experience, we'll just rate the dealership rather than any individual. The price we were given when picking up our new car was significantly higher than the pri we'll just rate the dealership rather than any individual. The price we were given when picking up our new car was significantly higher than the price negotiated over the phone. After a time, this was corrected. Mind you, most KIA dealers are already charging more than the MSRP, as was the price we paid. The process took 4 1/2 hours--most of that time spent waiting, which is particularly curious given they gave us a form to sign stating it would require 3 1/2 hours, which we signed before waiting 2 more hours. Our salesperson was quite knowledgeable and responsive; thus, we do not know where these irritants originated in their system. We are hopeful that their service will surpass our purchasing experience. More

The people at Youngblood are some of the nicest hands down! I have always had great experience with them. Their service team is excellant and goes the extra mile! down! I have always had great experience with them. Their service team is excellant and goes the extra mile! More

Jamie and Chris took excellent care of us in the purchase of our 2023 Sportage. I would definitely buy from them again! of our 2023 Sportage. I would definitely buy from them again! More

I have a child the turned 16 this year. I needed a new car for her to drive. Tanner was the best help ever. I told her what I needed, and she found me car after car. Soon we found a great o I needed a new car for her to drive. Tanner was the best help ever. I told her what I needed, and she found me car after car. Soon we found a great one. Low miles, clean and at a good price. the whole process was Painless and quick. I can't say enough about Tanner and Youngblood. They made me feel like family. Thank You Tanner and Youngblood! More

Ben Ralston greeted me with a friendly smile and told me what they planned to do for the service on my Telly. He showed me where the waiting area was and the complimentary drinks were. It took a long period what they planned to do for the service on my Telly. He showed me where the waiting area was and the complimentary drinks were. It took a long period of time to do the oil change plus to recalls and two extra procedures to the car. When they were done Ben came walked me to the service desk, I took care of the bill and he walked me to the clean car that they had washed and gave me a bottle of cold water and saw me off. I can't think of one thing to complain about. Chris Tate, the gentleman that sold my Telly to me, hunted me down and gave me a big hug. It was great! He is a awesome guy like Ben. Youngblood is the place to go to buy a car and to get service. God Bless More

I bought a pre-owned vehicle from this dealer some time ago. In the sales agreement the dealership was going to service my engine 6 times for free. The first time I ask this service dept to service my en ago. In the sales agreement the dealership was going to service my engine 6 times for free. The first time I ask this service dept to service my engine, immediately after the service I heard a knocking noise when the engine was idling warm. I did some checking to find out this engine has cam phasers that advance the timing automatically. The operation of these cam phasers is controlled by oil pressure in part. If the oil pressure is low, the phasers make a knocking noise. It became very clear that the engine would require the correct oil and oil filter to keep it from knocking. I took my vehicle back to this shop and explained the issue. They changed the engine oil and filter again for free. ( GREAT ) The following serviced over the next year continued to be a problem. I found by changing the engine oil myself that it was going to take a very good oil filter and Mobile One oil to keep this engine from knocking. I explained that to the service writers and continued to ask them to use the appropriate oil and filter to protect this engine from damage. I found that when I changed the oil, all was fine. When this service dept changed my oil, I had this knocking issue to deal with. SO, I pulled some oil from this engine the last time Youngbloods folks service my engine and I had it tested. They told me they put Mobile One in my engine. That was a lie. I didn't pay to find out what was in my engine but I did pay find out what was not in my engine. IT WAS NOT MOBILE ONE. I've just returned home from having these folks service my engine again. I can hear the knocking noise at idle. Knowing what I've experienced here in the past, I made it a point to ask the service writer what oil they put in my engine. They told me it is Mobile One. I'll have it tested again just to see for sure BECAUSE, they also told me they were installing a good quality oil filter. Reading the invoice they gave me, they installed a good K&N filter. Checking the specs for this filter tells me it is a quality filter with check valves and such to protect the engine and keep the oil pressure up where it belongs. Imagine my surprise when I open the hood on my vehicle and found that they did not install a good K&N filter but instead, I have a cheap STP filter on my engine. I'll give this dealership one point because the waiting area is very clean and comfortable for those waiting on their vehicle. The folks up front a nice and always pleasant to talk too. The service writers are pleasant and seem to know what their talking about. It's too bad that there is no integrity to be found here. I know they are paying for these oil changes BUT, wouldn't it be a lot better if they just told the truth?? There is a real issue here in getting an honest, straight forward explanation regard to what is being done to ones vehicle. This was my last service to be done here. I won't be back for any reason. I've been in the business myself for over 53 years. This kind of service is just not acceptable. FWIW: Ryan checked me in and kept in touch during the service. He a good guy and seems to care. I don't know who checked my out because I've never seem him before but he flat out lied to me about what was done. IF I knew who he was, I would have given him and appropriate rating. Youngblood, you can't run your business this way. The word will get out and in these times, you can't afford this kind of a reputation More

Thank you Collin and Ryan. We have a great experience and people are welcoming and friendly. We have a great experience and people are welcoming and friendly. More

Professional service with 5 star treatment, they make your visit easy and give a complete analysis of my car at that moment which I can then use to determine what it needs your visit easy and give a complete analysis of my car at that moment which I can then use to determine what it needs More