
Springfield Kia
Springfield, MO
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I've been bringing my vehicle to John Youngblood Kia in Springfield, MO for nearly 3yrs now. I had scheduled an appointment for this coming Thursday. I was concerned about an issue I was having with my Kia Springfield, MO for nearly 3yrs now. I had scheduled an appointment for this coming Thursday. I was concerned about an issue I was having with my Kia Sportage and asked Brad Duggins if I could bring it in any earlier. He offered me an opportunity to drop it off with a shuttle ride back & forth which I took him up on. Brad Duggins is the Perfect Example of A Service Advisor. He took command of the situation & again by Far EXCEEDED my expectations. 5 stars is a week score. 100 stars is more like it! If you own a Kia and are taking it elsewhere.... Shame on you! These guys are the Absolute Best at what they do. Thank You Brad, You truly are the best. More
My salesman, Sonny was great. Great, low pressure experience. I would recommend this dealership. They made my car buying experience great. Great, low pressure experience. I would recommend this dealership. They made my car buying experience great. More
Ben was professional and courteous. He answered my questions and explained the work on checkout. I highly recommend asking for Ben when visiting the service center. He answered my questions and explained the work on checkout. I highly recommend asking for Ben when visiting the service center. More
We are absolutely satisfied with the service we received from all of your employees especially Brad Duggins.(Kia Service Advisor). He went above and beyond to help us. We will definitely be bac we received from all of your employees especially Brad Duggins.(Kia Service Advisor). He went above and beyond to help us. We will definitely be back. Thank you , Youngblood/Kia ❤️ More
My daughter was traveling out of state on college spring break to visit some military friends of ours we were stationed with in Korea. She was driving one of our 2 2018 Kia Souls we own. The one she was d break to visit some military friends of ours we were stationed with in Korea. She was driving one of our 2 2018 Kia Souls we own. The one she was driving was just in the dealership a week ago in our town in Huntsville Alabama. While traveling the car went into limp mode and suffered the same problem that the Huntsville KIA dealer supposedly fixed. Matt Gentle was able to bring her in immediately and diagnose and fix the car under warranty repair in less than 24 hours. He also provided her a loaner vehicle in the meantime. As a worried dad about my daughter having to deal with a broke car out of state and to get such exceptional service so quickly really has kept me as a permanent customer of KIA products. Literally the Youngblood Kia staff treated us far better than our own hometown dealership, and I couldn't be more thankful.! You have restored my faith in big business having great customer service! Thank You sincerely! More