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Springfield Kia

Springfield, MO

4.7
1,394 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,394 reviews

September 07, 2021

We were on vacation nearly 400 miles from home when our Kia broke down. Ryan our service advisor was outstanding and got us in quickly More

by wcarterjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan ? Service advisor
Sep 08, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know your visit went well as we do understand the frustration of breaking down especially being so far away from home. We appreciate you and are glad you had a safe trip. Sincerely, Connie Gainer Kia Customer Relations Manager

September 06, 2021

Youngblood Kia has taken care of me with no hassles ever! They are straight shooters, good communicators, and the work is right on. Thanks guys 🙂 More

by adoubek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service secretary too!, Brad Duggins, Jacob Bayless
Sep 08, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that Jacob and Brad did a great job during your recent visit with us. Sincerely, Connie Gainer Kia Customer Relations Manager

September 03, 2021

Brad was great! Explained how to correct the problems I was having with my side mirrors! I look forward to seeing Brad again when my car needs service. More

by Evon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Sep 03, 2021 -

Springfield Kia responded

Hi Evon. Thanks for the 5 Stars and for letting us know Brad did a great job. We look forward to seeing you during future visits. Sincerely, Connie Gainer Kia Customer Relations Manager

September 02, 2021

We had the best experience at Youngblood Kia. Collin T. was amazing to work with. He didn’t pressure us and gave my husband and I time to discuss things. He also made the purchase of our new car incredible More

by janatrey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Collin Teague, Jacob Bayless
Sep 03, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. Congratulations on the new Kia. We are glad to hear that Collin provided you with a great experience. Welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

September 02, 2021

Good and clean. Staff was friendly. On time. Waited for vehicle not too long. Nothing else to say. Great service. 25 words is too much More

by Pharig78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger, Steve Green, Brad Duggins, Jacob Bayless
Sep 03, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that you had an overall good experience. We are sorry that the wait was a bit long for you. We definitely agree that 25 words is too much and I promise I have tried to get that rule changed with no luck. Thank you for your response. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Experience Manager

September 01, 2021

It was an okay experience. I’m still waiting on a refund which was told should have already had. Also when picking up the car my vehicle was dirty and smelled horrible. The tire light was on and the deale More

by Tcaharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Duggins
Sep 02, 2021 -

Springfield Kia responded

Hello. I am sorry to hear of this experience. I would like to check further into the refund as well as visit a little more about your overall experience. Could you please provide me with contact information or reach out to me at 417-882-3838 Ext. 1130. Sincerely, Connie Gainer Kia Customer Experience Manager

September 01, 2021

Good service experience. Cost of service was a bit higher than previous visits where the same service was performed. Stag was very friendly and helpful. More

by KodiJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Jacob Bayless
Sep 02, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that Brad and Jacob did a great job during your recent visit. Without seeing your actual repair order I am not able to know exactly why the prices were higher. I do know Kia has started requiring synthetic oil for warranty purposes, so possibly that was it. If you would like to visit further about this to find out more details, please reach out to me at 417-882-3838 Ext. 1130. Sincerely, Connie Gainer Kia Customer Experience Manager

September 01, 2021

I loved my experience here! Everyone was so nice and helpful and they got me the exact car that I wanted for a great price. More

by abbikrewson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie, Gabby Herman
Sep 01, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Gabby provided such a great purchasing experience. Welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

September 01, 2021

Great experience. I ordered my vehicle and Collin made the process beyond easy. Really was one of the best experiences I've had at a dealership. Two thumbs up! More

by Shannon101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Collin Teague
Sep 02, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to let us know Collin gave you a great dealership experience. Congratulations on your new Kia and welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Experience Manager

August 31, 2021

Love that the first oil change and tire rotation is free for a new purchase! Quick and easy drop off. The wait was not long at all. Car was washed on the outside and water left for me, which was kind! More

by Bellajay583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Stidham
Sep 01, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that your recent visit went well. We appreciate your business and are glad to have you as part of our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

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