Springfield Kia

I was very impressed with the level of service I received. From the moment I drove up to the moment I drive away. I was greeted promptly with kindness. I appreciate the level of service I receive received. From the moment I drove up to the moment I drive away. I was greeted promptly with kindness. I appreciate the level of service I received from the service department and the shuttle driver. Thank you for being excellent in what you do! More

I appreciate the time and effort put forth in solving a complicated problem involving my 2011 Kia Sportage. The mechanical staff, especially Jacob Blansit ( not sure about his last name) has worked dilige complicated problem involving my 2011 Kia Sportage. The mechanical staff, especially Jacob Blansit ( not sure about his last name) has worked diligently to come up with a solution. I have no doubt the problem will be solved soon. Meanwhile, I have been treated with respect and patience as the problem has been explained so that I understand what is happening. I must say that Jacob is an outstanding employee in the pride he takes in the Kia line of vehicles, as well as in the Youngblood dealership. He has earned my respect, as well as my trust. More

We had an outstanding experience at Youngblood KIA Service department on 9/17/21. Jacob went above and beyond to keep us updated every step of the process! Laura was a pleasant personality at the Chec Service department on 9/17/21. Jacob went above and beyond to keep us updated every step of the process! Laura was a pleasant personality at the Check out counter. Both did an excellent job! These types of employees are top of the line when it comes to customer service! Kudos to Jacob and Laura! More

I have had to replace my headlights 4 times each so that is eight times in the past year. I received a letter about a bad switch causing problems with the headlights. The service department checked the swit is eight times in the past year. I received a letter about a bad switch causing problems with the headlights. The service department checked the switch and went through the vehicle and found nothing wrong. This is the 2nd time I had this checked. Even though I still don't know why my headlights keep going out I felt the service department really tried to find the problem. More

Excellent service and communication. I appreciated the comfortable watching room and the offered commodities. Will be back! comfortable watching room and the offered commodities. Will be back! More

Always have my car in and out with ease. Great customer service, always super friendly and helpful. service, always super friendly and helpful. More

Great service. They were very friendly and helpful. I was offered a bottle of water upon leaving, very considerate. was offered a bottle of water upon leaving, very considerate. More

Seem to be customer service oriented. Also had friendly staff and workers. Xxxx zzzz wwwww staff and workers. Xxxx zzzz wwwww More

The service we received at youngblood was outstanding. We were treated with the upmost respect were treated with the upmost respect More

Terrible customer service in the service department. I bought a brand new car from them in 2018 and EVERYTIME I used them to do routine service and 2 warranty jobs. After my last warranty job a sold my Ki bought a brand new car from them in 2018 and EVERYTIME I used them to do routine service and 2 warranty jobs. After my last warranty job a sold my Kia and purchased a vehicle from a different dealership. More