Springfield Kia
Springfield, MO
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Friendly & welcoming environment. Very efficient check-in. Excellent service advice. Brad explains service needs well so I can make good decisions. I feel like he is honest & cares about his custome check-in. Excellent service advice. Brad explains service needs well so I can make good decisions. I feel like he is honest & cares about his customers. The work was completed in a timely manner. Vehicle was returned to me clean & ready to go. The showroom & waiting area is exceptionally clean & comfortable. As always, an excellent experience. Thank you. More
I really liked our sales person and we really like the car. We were told the $499 administrative fee was a state requirement when in fact it is the max they are allowed to charge by state law and is most car. We were told the $499 administrative fee was a state requirement when in fact it is the max they are allowed to charge by state law and is mostly pure profit. The final price on the website was also boosted by $299 for plastic or rubber floor mats, we we were told were not optional. So we paid $798 over what was listed on their site as “final price”. But we had to accept it due to current shortages. I’m not as bothered by the price itself as I am about how we got there, since I accept dealers are trying to make up for sales loses due to lower inventory. More