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Springfield Kia
Springfield, MO
1,394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 24, 2021
Excellent service and friendly staff. My car is always well taken care of and the staff make it their top priority to make sure the customer if satisfied. well taken care of and the staff make it their top priority to make sure the customer if satisfied. More
by trjohnson3099
Employees Worked With
Brad Duggins, Ryan Rush
November 23, 2021
I Brought My 2016 Kia Forte In For a Software RecallThe I Brought My 2016 Kia Forte In For a Software Recall The service adviser went by one name on the ticket and text Ryan Rush but actually was the serv I Brought My 2016 Kia Forte In For a Software Recall The service adviser went by one name on the ticket and text Ryan Rush but actually was the service Manager Nick Mayberry. We had dropped the car off the night before, Nick called me at 745 am which was the only good thing that happened. He said the car had no warranty ,which isn't what i was told when i bought the car. I said that and he proceeded to get very angry and had a terrible attitude. Told me that they didn't have to do the recall nor did they have to work on our car. He acted like they have customers knocking down they're doors and they don't need us or anyone we know to do business there, He literally told me come pick up your car we don't have to work on your car. I said just do the recall warranty and get it done as nicely as i could. This is from a Dealership that we have bought 2 cars from and have sent people there and probably would have done further business with them . At his Request we will not do Business with a company that does not want our business. What concerns me is that the 2017 kia we bought new from them had an engine go bad and they have had the car since late July. They have given us a rental after almost 2 weeks of no vehicle when that started. Being as Nick is the service manager, can we trust our car really will be fixed and done right. A lot of questions and a lot was found out about kia service. They do not need your business , they do not want your business Go there if you want to be threatened and treated very poorly with a very threatening attitude by the Management More
by Turtlemania77
Employees Worked With
Nick Mayberry
November 20, 2021
Matt made this process simple and easy. He was very helpful and did a tremendous job of explaining both the process and all of the functions of the car. We would highly recommend Youngblood. helpful and did a tremendous job of explaining both the process and all of the functions of the car. We would highly recommend Youngblood. More
by keithwlancaster28
Employees Worked With
Matt Gilderson
