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Springfield Kia

Springfield, MO

4.7
1,394 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,394 reviews

December 30, 2021

We have had our Sorrento serviced at this dealership several times. On all but one occasion Kia was NOT ready for us. Parts, communication, etc used as reasons for rescheduling or delay. More

by macandgibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Rush
Dec 31, 2021 -

Springfield Kia responded

We are very sorry to hear that your visits did not go as anticipated. We definitely appreciate your feedback and will use this as a training opportunity. In the meantime, if you would like to visit further, please feel free to reach out to my Service Manager at 417-882-3838 and his name is Nick Mayberry. Sincerely, Connie Gainer Kia Customer Relations Manager

December 29, 2021

Got me in quickly, got the job done, washed my car! I'm very happy, thank you! More

by dusean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Gainer
Dec 31, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know you are happy with your recent visit with us. We appreciate you. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 29, 2021

Everyone was very courteous and helpful. The multipoint inspection was gone over and explained very well. And the checkout was easy with my vehicle delivered right to me. More

by Paddockd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rush
Dec 31, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that Ryan took great care of you when you visited our service department recently. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 28, 2021

Great service and their workmanship is wonderful, too. They are efficient and helpful. I would recommend this dealership and their maintenance and repair services to friends and family More

by drphylliscole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Ryan Rush
Dec 31, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Brad and Ryan did a great job during your visit with us. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 28, 2021

The service was fast, everyone was very friendly and helpful. We will definitely be back! More

by Elstephens09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Dec 31, 2021 -

Springfield Kia responded

Thank you for taking the time to let us know your visit went well. We appreciate you. Happy New Year. Sincerely, Connie Gainer Kia Customer Relations Manager

December 27, 2021

Ryan and Putty did a great job getting us into a new Kia Sportage. They made us feel very welcome. My fiancé and I both struggle with anxiety and they kept the mood light and relaxed while maintaining a pro More

by scjacoby94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Little, Aaron Putty
Dec 28, 2021 -

Springfield Kia responded

Thank you for this awesome review! It is good to know that Ryan and Steve was able to take care of your needs and make you guys feel welcome. Welcome to the Youngblood Family!

December 27, 2021

Very helpful, nice people, they are easy to work with. I would recommend them to friends and family. More

by Cberg345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Brad Duggins, Matt Gilderson
Dec 27, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know you had a great experience. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

December 24, 2021

I received good service. My service representative Grey communicated very well with me which he does every time. I will return next time I need service on my car. More

by Traci Hoffman 1633
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grey
Dec 27, 2021 -

Springfield Kia responded

Thank you for your feedback. We appreciate you very much.

December 24, 2021

Had my vehicle for 5 days for a fairly simple window repair. Misdiagnosed problem and never called me give any updates on the status. More

by T. Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Duggins
Dec 27, 2021 -

Springfield Kia responded

We are very sorry to hear of this. Please feel free to reach out to our Service Manager, Nick Mayberry at 417-882-3838 Ext. 1175 if you would like to visit further about this. Sincerely, Connie Gainer Kia Customer Relations Manager

December 23, 2021

We had a very pleasant experience at Springfield Kia. The car that I was looking for arrived earlier and got a better deal than a different dealership offered me! Taz was great! More

by CristinaT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Taz Heikkila
Dec 28, 2021 -

Springfield Kia responded

Christina, thank you for the 5 star review, Glad you were able to get your vehicle earlier than expected and Taz took suxh good care of you!

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