Springfield Kia

First visit was a little confusing. I waited in line for about ten minutes in the Nissan Service Department on the North side of the dealership before I was redirected to Kia Service on the South side. The about ten minutes in the Nissan Service Department on the North side of the dealership before I was redirected to Kia Service on the South side. They were expecting us though and check in was fast. I second the previous comments about the small waiting area. On the plus side, our first service was gratis and a recently announced ECM program upgrade was performed while we waited. More

I am so pleased with my Kia Sorento! I took my sorento in for service and maintance inspection. Dwayne in the service dept is just AWESOME! He was so helpful and answered all my questions. Best part is in for service and maintance inspection. Dwayne in the service dept is just AWESOME! He was so helpful and answered all my questions. Best part is that my bill came in under the quote. Just like the TV adds say Youngblood " What a place for customer service". More

My car search was long and seemed to be hopeless, untill the day I heard from Warren Decker (salesman for Youngblood). He was the most honest, personable cars salesman I had came across. My need for a new the day I heard from Warren Decker (salesman for Youngblood). He was the most honest, personable cars salesman I had came across. My need for a new vehicle was simply work related. I took a position within my company in which requires exstensive travel. I was in no hurry to purchase a vehicle and in fact it was not vital to me until the end of this summer. After doing much research and shopping for the vehicle that fits my needs and so many pushy, unrealistic salesman, by the time I heard from Warren it was an ultimate relief. He wanted to know what I needed and he found it for me. He gave me different options and let me decide which way to go. He was more worried about getting me a relistic price than his commision. Having said all this, in eighteen months or so when it's time for me to purchase another new vehicle I will return to Youngblood in hopes to find Warren. More

I was looking for a specific car with specific accessories, in a hard to find specific color..and they found it. Warren drove eighteen hours to get the car for me while Eric kept me informed and accessories, in a hard to find specific color..and they found it. Warren drove eighteen hours to get the car for me while Eric kept me informed and took care of the preliminary paperwork. Since I had to travel some 400+miles myself, they offered to take care of a motel room for the overnight stay and they gave me a loaner car to drive. Steve had the honor of getting my signature on about ten documents and then the deal was done. Everyone was just as nice in person as they had been on the numerous phone calls and emails that had occurred during the arduous process of procuring the car for me. I especially appreciated warren's extra efforts to see that I got exactly what I had dreamed of having. And through all this time he had a brand new baby son at home. What a sweet and conscientious young man. This was a good experience. This purchase was as it should be..no pressure to take things I did not want and no games with the pricing. As I said, a good experience. More

Had a wonderful car buying experience with this dealer. Got a great deal on a new car! Would definitely recommend this dealership to other consumers! I have truly grown to dread the whole car buying exper Got a great deal on a new car! Would definitely recommend this dealership to other consumers! I have truly grown to dread the whole car buying experience over the years and was so glad to find that Youngblood Kia was not like the rest! More

I've been in the car business for over 20 years and have bought many new vehicles so I believe that I have some basis as to know what I'm talking about. I was just down right impressed with the friendly sta bought many new vehicles so I believe that I have some basis as to know what I'm talking about. I was just down right impressed with the friendly staff who worked together as a TEAM to get my wife and I the car we were looking for at the price we could afford. When the sales people work together as a team, it puts the customer at ease and builds a trust factor between the customer and the dealership. The friendliness and product knowledge carried over to service department as well. Once again, I was impressed with their excellent customer service both in sales and service. More

The salesman was very knowledgeable. He took the time to answer all of our questions, and was patient as we drove several cars. His attention to detail went above and beyond. We would not have considered a answer all of our questions, and was patient as we drove several cars. His attention to detail went above and beyond. We would not have considered a Kia if he had not encouraged us to compare it to the other cars we were driving. We're very satisfied, and we'll be back when it's time to purchase our next car! More

I was scared to death to go buy a car because of all the bad expierences I have had in the past. From the moment Bill Shook my hand, I knew this was going to be a different situation. He not only went out o bad expierences I have had in the past. From the moment Bill Shook my hand, I knew this was going to be a different situation. He not only went out of his way to help me, he went out of his way to get me exactly what I wanted. From the finance people to the sales to everyone, this was a fun and enjoyable expierence. I have made new friends at YoungBlood Kia and will ALWAYS do my car buying there. Especially with Bill! Thank you guys! Rachael Lawson-Allen More

I liked the way I was treated. Not like some old lady who didn't know what she was doing. (I'm 74). It took quite awhile but I am much more patient that I would have been say 30 years ago. Both Lance a who didn't know what she was doing. (I'm 74). It took quite awhile but I am much more patient that I would have been say 30 years ago. Both Lance and Soeng(his card is in my car and I'm not sure on the spelling of His name) were happy, young men, doing their jobs I thought very well. More

JOE ETHERIDGE WAS VERY FRIENDLY & EXTREMELY HELPFUL. HE SHOWED GREAT KNOWLEDGE OF THE VEHICLE I WAS LOOKING AT (KIA OPTIMA) AND ANSWERED ALL OF MY QUESTIONS. AFTER CHOOSING THE VEHICLE I WANTED JOE AND HE SHOWED GREAT KNOWLEDGE OF THE VEHICLE I WAS LOOKING AT (KIA OPTIMA) AND ANSWERED ALL OF MY QUESTIONS. AFTER CHOOSING THE VEHICLE I WANTED JOE AND ERIC DREILING WERE VERY HELPFUL IN WORKING WITH US ON A PRICE THAT WE FOUND ACCEPTABLE, OUR ONLY REGRET WAS THAT WE COULDN'T GET A LOWER INTEREST RATE.MR. SNODGRASS WAS VERY PLEASANT AS WELL. AFTER THE PURCHASE JOE CALLED AND SET UP WINDOW TINTING FOR ME AND EVEN CAME AND GOT MY CAR AND BROUGHT IT BACK. OVERALL IT WAS ABOVE AVERAGE SERVICE & I WOULD INDEED RECOMMEND THEM TO ANYONE. More