Springfield Kia

The sales team of did a great job of making me feel welcome when I arrived at their lot. I was there for a special sales event in conjunction with my credit card company, and the company gave me the w welcome when I arrived at their lot. I was there for a special sales event in conjunction with my credit card company, and the company gave me the wrong dates of the event, I was just going to see what they had available and if I would be interested in buying there. Juan approached me as soon as my friend and I got out of her car, and upon asking my a few questions, let me know that I had luckily arrived on the actual day of the sales event. The whole process was very streamlined and amazingly stress-free. After about four hrs., I left the dealership with my new car, and I hadn't even planned on buying a car that day. It still amazes me. Thanks Juan and thanks Youngblood!! More

We did our homework before deciding on a Kia Sportage, and even reviewed customer ratings of the dealerships in the area. We knew what we wanted and were up-front with our salesman, to the extent of requ and even reviewed customer ratings of the dealerships in the area. We knew what we wanted and were up-front with our salesman, to the extent of requesting that the agreed-upon price be put in writing with no hidden fees attached. We had intended to get a used 2011 Kia Sportage, but after conferring with his manager, the salesman, Jim, returned with an offer for a brand new 2012 Kia Sportage EX with all our specifications. The price was actually slightly less than most of the used 2011 Kia Sportages. After waiting for about a week for the vehicle to arrive from the factory we were prepared with a Cashier's Check in hand for the agreed-upon amount. We were not pressured to purchase any extras and they helped us to get the lowest price possible. They even filled the gas tank up to full! We found both Joe Etheridge and Jim Tannehill to be men of their word, and we would certainly be return customers. Thanks guys, keep up the good work! More

THIS DEALERSHIP WAS AMAZING!\FRIENDLY, KNOWLEDGABLE, AND MADE OUR PURCHASE EXPERIENCE VERY POSITIVE WITH NO HIGH PRESSURE. I WOULD DEFINATELY RECCOMMEND THEM TO ANYONE. THANKS GUYS!!! MADE OUR PURCHASE EXPERIENCE VERY POSITIVE WITH NO HIGH PRESSURE. I WOULD DEFINATELY RECCOMMEND THEM TO ANYONE. THANKS GUYS!!! More

Every time I have taken my car to the shop for service I have been treated poorly, given attitude and have been made to feel I am ignorant, which I do not appreciate. Most recently, when trying to discuss a have been treated poorly, given attitude and have been made to feel I am ignorant, which I do not appreciate. Most recently, when trying to discuss an issue covered under warranty and a possible credit on my account, I was told before I could even say 5 words, "You're wrong." Flat out! After having him speak to my fiancé on my phone, as that's who they had been working with, he hung up on him in the middle of the conversation and tossed my phone across his desk at me and told me the conversation was over, though I had never gotten to say much of anything to begin with. I left his office to wait on my car, at which point I was followed to the door like a criminal - I had done nothing!! He was livid I had my car in for service and had to let me stay. He brought back another manager to talk to me, who simply treated me like crap and said they couldn't do anything for me as far as a credit. I let them know that was fine - I thought it was worth a shot to check and had that been calmly and nicely explained to me the issue would have been dropped. My only issue now is that I was given the worst treatment I have ever received anywhere as a customer, and it was completely unacceptable!!! I have never met a more foul man in my life, and I will make everyone very highly aware of my experience, because nobody deserves his kind of treatment. More

Juan Huerta at youngblood in spfd mo. He was great to work with I will refer him to my friends! So nice sweet friendly, and helpfull! I do NOT like pushey salesmen he was not like that at all! work with I will refer him to my friends! So nice sweet friendly, and helpfull! I do NOT like pushey salesmen he was not like that at all! More

Buying a new car at this agency was easy and enjoyable. The staff is courteous and helpful. This is the second car that I have purchased from this agency and I will most likely return. The staff is courteous and helpful. This is the second car that I have purchased from this agency and I will most likely return. More

I had a very good experience today buying a used 2007 Dodge Ram pickup. Justin kept things running smoothly. It all went like clockwork. We were in and out in around 3 hours. Dodge Ram pickup. Justin kept things running smoothly. It all went like clockwork. We were in and out in around 3 hours. More

The whole staff of Youngblood went above and beyond customer satisfaction with helping me choose the right car for me. Jim is an excellent addition to your staff. He made me feel at ease with the whole customer satisfaction with helping me choose the right car for me. Jim is an excellent addition to your staff. He made me feel at ease with the whole process in picking out my car and signing all of the paper work. Courtney was also very friendly although she didn't work with me directly I thought that it was a sincere pleasure when she remembered who I was when I came back to pick up my car two days later after having it detailed before I took it home. If I lived in Springfield I would send everyone that I know to your dealership. More

A fantastic experience from start to finish! I went to every car dealer in town and was afraid to get out of my car because there were five sales agents waiting to swarm me the moment I opened my door. W every car dealer in town and was afraid to get out of my car because there were five sales agents waiting to swarm me the moment I opened my door. When I went to Youngblood Kia I was amazed there was one person to whom I could direct my inquiries and from there they would page a sales agent to assist me. Tony Morris was my sales agent and he was amazing! Not once did I feel pressured. In fact, I was amazed he didn't expect me to buy a car that day. Even knowing that he still spent hours with me test driving and trying to find the best car for me at the best price. Three weeks later when I decided to buy, I went back through my research from other offers from other dealers and decided none of them gave me better service than Tony. When I went back, even though it was late in the day, Tony and sales manager Ryan Welch quickly got down to the business of finding the best car for me. There was no waiting around and in twenty minutes Ryan had a brand new car for me to test drive and best of all it was in my price range! Previously, I had been looking at used cars but kept running into warranty issues. Two hours later I drove off the lot in my brand new car. Ryan worked so fast even taking documents to the finance department himself. I was so happy with my experience with these two I will be doing business with them for years to come. More

The Price of an oil change could come down a few bucks, but other than that great friendly service. I appreciate that the service department is not always trying to push pointless shit to jack up my bill. but other than that great friendly service. I appreciate that the service department is not always trying to push pointless shit to jack up my bill. The Lobby in the Chrysler building needs to be better equipped for occupancy. Several times people have had to stand or sit outside because of the few number of seats in the waiting room. More