Springfield Kia
Springfield, MO
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Richard did an amazing job showing me many vehicles over the 3 days I was looking for a great vehicle. I wanted to make a strong confident decision and Richard definitely made that happen with answering my the 3 days I was looking for a great vehicle. I wanted to make a strong confident decision and Richard definitely made that happen with answering my many questions, showing me paperwork and giving honest advice. He was patient, kind and not pushy. Thank you Richard. Juan was very kind and generous also. He was always happy to help me with questions and keep the car shopping experience light and fun. Juan did a great job driving me around in the negative temperatures to show me the large inventory at Youngblood. Thank you Juan. Thanks to both Richard and Juan for walking around and riding with me in negative freezing temperatures. I love my new SUV. More
The service dept. is always friendly and ready to please. They explain what they have done and offer special services when available. The customer shuttle van is also much appreciated! The waiting area is c They explain what they have done and offer special services when available. The customer shuttle van is also much appreciated! The waiting area is comfortable and offers refreshments while I wait. I purchased my Kia Soul in June 2013 and have had an oil change 4 times since. Every experience has been top notch! Thank you and keep up the good work. More
Bobby Newton was very courteous and helpful during our visit to Youngblood. We really appreciate him helping us get a vehicle to fit our needs. visit to Youngblood. We really appreciate him helping us get a vehicle to fit our needs. More
From the moment I first talked with Jon until the sale was complete, he was very knowledgeable about the vehicle and financial options available to me. Joe and Jon were very professional in all aspects of was complete, he was very knowledgeable about the vehicle and financial options available to me. Joe and Jon were very professional in all aspects of this purchase. More
I was very pleased with the overall customer service that I received at this dealership. My emails were returned promptly. The salesperson tried very hard to find what I was looking for and tried to get I received at this dealership. My emails were returned promptly. The salesperson tried very hard to find what I was looking for and tried to get the best deal to fit my budget. They explained all features of the car and made sure I understood all aspects of the sale, including the financing. Everyone I came in contact with was extremely courteous and helpful. More
Great service. Enjoyable and stress free experience. No pressure...left with a great deal on a great car. Both Bobby and Joe were very helpful. pressure...left with a great deal on a great car. Both Bobby and Joe were very helpful. More
We moved to Springfield, MO from Florida because of the economy. Our jobs were being affected by the downturn which caused us to not get paid and we got behind on our bills and our credit ended up being gr economy. Our jobs were being affected by the downturn which caused us to not get paid and we got behind on our bills and our credit ended up being greatly affected. We have gotten reestablished here in Springfield, but unfortunately it has taken us awhile to recover financially. We have been having trouble with our current car and it ended up that my husband broke down Friday night about an hour and half out of town. Being frustrated with the car situation, I texted Joe Johnson (who knew of our situation) and told him we needed to get another car, but that we didn't want to go through the process and find out that we were turned down because of our credit situation. It would also be somewhat embarrassing to have to go into detail about our financial situation. Joe was very kind and professional and encouraged me to fill out the application online and he would get back to me in the morning. The next morning he called and asked about what kind of payments we would be able to afford and what kind of car we would want to get. He was always very positive and never made me feel embarrassed of our situation. We were very pleased to find out that we would be able to get a used vehicle that had only been used as a rental car. He had done all the leg work for us and all we had to do was come in and test drive it and sign the paperwork. It was a very pleasant experience and I would highly recommend Joe Johnson and Youngblood Kia to anyone who is looking to purchase a new or used vehicle. We look forward to using this as a stepping stone to reestablishing our credit and in three years to go back and purchase a new vehicle from Youngblood Kia. Thank you! More
Great customer service. Everybody was very nice. The best part was when Bobby newton showed us how all the features in the vehicle work. He is very friendly and knowledgable. Thanks. part was when Bobby newton showed us how all the features in the vehicle work. He is very friendly and knowledgable. Thanks. More
it was a very entertaining and comfortable time while waiting to hear back from the banks. our dealer also talked to us like he knew us forever and was very nice and helped us with insurance too. waiting to hear back from the banks. our dealer also talked to us like he knew us forever and was very nice and helped us with insurance too. More
Bobby was a very helpful salesman. He fought for us to get a good deal. From working with us on a trade in for a down payment to getting us a resonable monthly payment despite our lack of credit he went a get a good deal. From working with us on a trade in for a down payment to getting us a resonable monthly payment despite our lack of credit he went above and beyond. We will definetly be coming back to Bobby for our future car purchases. More