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Springfield Kia

Springfield, MO

Overview
Reviews
4.7
1,394 Reviews
Call Dealership (866) 906-4993
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3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,394 reviews

March 05, 2022

Every person that I had contact with went above expectations. They are friendly and professional. More

by lhlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Mar 08, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Brad and our Kia Team all did a great job. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

March 05, 2022

Great customer service. So glad Dixie is part of the Youngblood family she makes doing business easy. More

by LizzybellR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie Lee
Report | Print
Mar 08, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for taking the time to let us know Dixie did a great job and make your visit easy. Sincerely, Connie Gainer Kia Customer Relations Manager

March 02, 2022

They seem to do good work and try to let you know what service is next More

by crjagears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Mar 03, 2022 -

Springfield Kia responded

Thank you for the 4 Stars. We are happy to hear your service visit went well. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

February 28, 2022

Took over 2 hours for an oil change and was told 1:-1/2 hours. Never checked In with me. More

by Jb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Rush
Report | Print
Mar 01, 2022 -

Springfield Kia responded

Good morning Jb. We are sorry to hear your service took longer than expected. We definitely appreciate the feedback and will take this opportunity to refresh training with our staff. We hope you will give us a chance to show you this is not our standard practice. We appreciate you very much and hope to see you again. Sincerely, Connie Gainer Kia Customer Relations Manager

February 14, 2022

Brad in service is great and always gets the job done without upselling. Always gets the job done for the right price and on time! More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Feb 16, 2022 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Brad did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

February 09, 2022

Dixie did a great job! Everyone was friendly and professional. The visit was done in a timely manner. More

by lksatfmfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie. She was 5 stars. Did not have interaction with Ryan Rush, Brad Duggins
Report | Print
Feb 11, 2022 -

Springfield Kia responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

February 06, 2022

Brody, Matt, and Steve were very helpful yesterday and today in helping us with our new car purchase...thank you guys!!! This makes 4 new KIA’s we have bought from Youngblood KIA since 2014...we give Youn More

by branson_1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody Crawford, Steve Green, Matt Gilderson
Report | Print
Feb 08, 2022 -

Springfield Kia responded

Thank you so much for this awesome review and continueing to be part of the Youngblood Family!

January 31, 2022

I was able to schedule the appointment easily. I was treated with respect and courtesy upon arrival. He listened to concerns and asked me about preventative maintenance and if I wanted to do any of it. More

by lfrance85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins, Ryan Rush
Report | Print
Feb 01, 2022 -

Springfield Kia responded

Thank you for letting us know that your appointment went good. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

January 30, 2022

Brad was very helpful in getting my car in even though I was over an hour early. My appointment was for 1:00 pm, and my car was ready at 1:20! The price was reasonable, and work was done professionally. More

by LarryP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Report | Print
Jan 31, 2022 -

Springfield Kia responded

Thank you for letting us know Brad and his team did a great job during your recent visit with us. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

January 22, 2022

Very professional, courteous and walked me through all they were doing. Their service department is awesome! I highly recommend them. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay and Dixie
Report | Print
Jan 24, 2022 -

Nancy responded

Great to deal with!

Jan 24, 2022 -

Springfield Kia responded

Hi Nancy. Thanks so much for the 5 Stars and for letting us know everyone did a great job. Sincerely, Connie Gainer Kia Customer Relations Manager

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