Springfield Hyundai - Service Center

Great sales and service Sales and service are top notch here. I have 2 Hyundai's I have purchased here, and they are both serviced here. Joe D'Ambrosia, in sales, is a cari Sales and service are top notch here. I have 2 Hyundai's I have purchased here, and they are both serviced here. Joe D'Ambrosia, in sales, is a caring, constant professional and an asset to your organization. I would recommend this dealership to anyone for sales and service. More

Positive Experience Great Service experience. On time delivery, work performed was as explained prior to having it performed. Time spend was exactly what was told to me p Great Service experience. On time delivery, work performed was as explained prior to having it performed. Time spend was exactly what was told to me prior to the service. I appreciate it. Thank you, More

Expereince with New Car Dealers and Service Service is a positive experience at Springfield Hyundai. I have been buying new cars from dealers for 40 years and Springfield Hyundai has provided Service is a positive experience at Springfield Hyundai. I have been buying new cars from dealers for 40 years and Springfield Hyundai has provided the best service experience of all dealerships with whom I have dealt. More

Wouldn't change a thing When I decided to buy a car eight months ago I dreaded it. My experience has always Been time consuming, painful and in general distasteful. That c When I decided to buy a car eight months ago I dreaded it. My experience has always Been time consuming, painful and in general distasteful. That changed when I arrived at Springfield Hyundai. Nothing was what I expected. Keith in sales had me in the car I wanted In an hour. Signed sealed and delivered. The process was painless and very pleasant. I love my Hyundai and I wouldn't shop anywhere else. This week I had a leak. So I called service. They made Everything just as easy. AJ called me, explained the problem and had my car ready in no time. Pick Up was a breeze and everyone genuinely seemed to enjoy their position there. If you want a new car Springfield Hyundai is the place to go More

Great Experience The service was timely and the staff were nice and professional! They informed me of the estimated time frame it would take to service my car and comp The service was timely and the staff were nice and professional! They informed me of the estimated time frame it would take to service my car and completed the service before the time More

Great Service From the very beginning when Chad remembered my name as I approached the counter I was feeling good about getting my Sonata serviced. The team was ab From the very beginning when Chad remembered my name as I approached the counter I was feeling good about getting my Sonata serviced. The team was able to locate a simple but difficult to find guage malfunction and repair the issue without aditional cost. I am starting consider a new car purchase and feel very comfoirtable that Springfield Hyundai will get my business. Mellissa has been very proactive in putting together proposal numbers based on my requirements. I'm confident this will enable the sales/trade-in process to be a smooth experience for everyone. More

I will never take my car to Springfield Hyundai for service! My Wife had the power lift-gate of our 2012 Hyundai Veracruz open automatically while traveling on the interstate. This has happened twice on us as we My Wife had the power lift-gate of our 2012 Hyundai Veracruz open automatically while traveling on the interstate. This has happened twice on us as well as the lift-gate not being able to close by itself. So in the interest of safety we turned the manual override switch in the glove compartment to the off position. Who want to have a lift gate that open on it own...right!!! So to make a long story short we gave it to Springfield Hyundai. They had the car for two days only to tell us the manual over switch was set to off and that is why it wasn't working. The funny thing is we told them that we put the switch in the off position because of the safety issues. So please take this as a warning that if your car is in for service at Springfield Hyundai,make sure the service was done and they didn't take the lazy way out. More

I am so disappointed with the recent service that I received. I can't see myself coming back to this service department, unless an emergency arises. I often share my customer service experience with my received. I can't see myself coming back to this service department, unless an emergency arises. I often share my customer service experience with my students, and will definitely use this as an example. AJ Henry was very personable, knowledgable, and considerate. My discussion with Steve Mountes was disappointing and lacked any personal consideration for my concerns. I am overall very surprised with the way all of this was managed, and I don't believe anything was attempted to appease a valued customer. In an economy that offers a multitude of options in the arena of car care/maintenance, it is my humble opinion that excellent customer service is only thing that will stand above the others and maintain a loyal customer relationship. More

Always respectful, friendly and helpful! I've been going for years and have always been pleased with their service. AJ and Chad go the extra mile!! going for years and have always been pleased with their service. AJ and Chad go the extra mile!! More

Service appointment was made for the the day after I called. I liked that the dealership was able to take me so soon. Service representative was friendly and informative. called. I liked that the dealership was able to take me so soon. Service representative was friendly and informative. More