Springfield Hyundai

Great place, Awesome people, terrific car. Go and get a vehicle from Springfield Hyundai. They will treat you like family.They're very trustworthy just ask for Keith and he'll be able to take c Go and get a vehicle from Springfield Hyundai. They will treat you like family.They're very trustworthy just ask for Keith and he'll be able to take care of you.The managers Anthony, Alark and Bob were terrific. And the finance manager Gary was able to have my paperwork done in a timely fashion. It's not like some of those dealerships that keep you waiting for hours. they were fast and efficient and will always get my business. More

Professional, friendly, customer focused This Dealership and Sales Rep are customer focused and strive to provide the best experience for the customer BOTH before and after the sale. I would This Dealership and Sales Rep are customer focused and strive to provide the best experience for the customer BOTH before and after the sale. I would buy here again. More

Great exerience It was an overall great experience. In the future i will be recomending this dealership to all my friends and family. Thank you for making this an eas It was an overall great experience. In the future i will be recomending this dealership to all my friends and family. Thank you for making this an easy transition. More

Great experience I have always hated the process of buying a new car until now! John made the experience quick, easy and informative ! I would recommend going to him t I have always hated the process of buying a new car until now! John made the experience quick, easy and informative ! I would recommend going to him to all my friends and have already done so ! More

Very friendly service Had my first experience with Springfield service and found it to be good very good. 9:00AM appointment for first oil change in and out in less than a Had my first experience with Springfield service and found it to be good very good. 9:00AM appointment for first oil change in and out in less than an hour. More

Leasing a car. We were interested in learning about leasing a car. We had seen a Sonata leased recently and wanted to know more of the details. We were fortunate to We were interested in learning about leasing a car. We had seen a Sonata leased recently and wanted to know more of the details. We were fortunate to meet John LaVecchia , our salesman. He was very patient, and very informative. At one point we decided on a certain car and changed our mind the next morning. John went to work and was able to show us a car to lease that fit our needs better. We found after spending time in the dealership that everyone was friendly, helpful and courteous. We would highly recommend Springfield Hyundai to everyone! More

Purchase of New Hyundai Great experience at Springfield Hyundai. I would definitely recommend this dealership. Very professional and fair. They provided me with the best deal Great experience at Springfield Hyundai. I would definitely recommend this dealership. Very professional and fair. They provided me with the best deal for my trade. More

Terrible Customer Service When I first went here I got an advertisement in the mail. So my mom and I went to see if we could get into a new car. After sitting for about 8 to 10 When I first went here I got an advertisement in the mail. So my mom and I went to see if we could get into a new car. After sitting for about 8 to 10 hours I did drive away with a used Santa Fe. On the test drive I heard a sound from the back tire. We were told its because of the new tires. Okay. As time went on about a few months down the road, the engine light came off and on, my gas gauge wouldnt work. It stayed under E up until I traded it in a week ago. They wouldnt fix these things, but they did rig it enough so when I drove off the lot a few days later it was broke again. But they did let me know I had to fix the fuel injection. This is the same year I bought the car. How did it pass inspections when you certified it to resell it? So since I received another letter in the mail stating they wanted to buy it back for up to 10000 dollars I decided maybe I can go back and possibly just get a new car. Well again my mom and daughter and I go up there and the people we spoke to before just looked at us. Didnt greet us or anything. They decided to send a heavy set man over to us to basically say screw you we cant help you and we know what we sold you and we dont want our lemon back. They didnt want to run credit or write down information. Just chose to look like sheep behind their big desk and stare at us. It was embarrassing and very rude! We left and went up the street to Toyota where a girl named Maria helped us and welcomed us with open arms ad a smile. Even though it was half an hour before closing. I left my information with her and she promised to call me by 2 the next day. And she did by 130! And all the stuff they said they couldnt do she did! And still got me lower payments and a newer car with no money down. I will never go back to that Hyundai dealership again. There are other names I just cant remember who else "helped" over time. More

Hooray My experience with Springfield Hyundai and more specifically Craig Starn was superior. I have purchased and leased many vehicles over the years and fe My experience with Springfield Hyundai and more specifically Craig Starn was superior. I have purchased and leased many vehicles over the years and few experiences, if any, were more pleasant. I would recommend Craig Starn and Springfield Hyundai to my closest friends and family. Actually, I already have. Thank you Craig. More

Friendly and excellent customer service I was greeted with open arms and smiles from the beginning of my purchase all the way till I pulled off of the lot. Mike also followed up with me to m I was greeted with open arms and smiles from the beginning of my purchase all the way till I pulled off of the lot. Mike also followed up with me to make sure everything went well and to answer my questions. Manager Bob Keller also made sure I was taking care of and was put in the best hands to buy my first new car. Overall excellent service and product. More