Springfield Hyundai

Looked to trade in a 2012 John was great. He was patient and really listened to what I was looking for. I appreciate the time that he took w/ me in my purchase of the new car John was great. He was patient and really listened to what I was looking for. I appreciate the time that he took w/ me in my purchase of the new car. More

Great Service Everyone in the dealership was wonderful and very helpful- Don Mack was especially awesome. He was so great with me and my daughter Mary Kate- It Everyone in the dealership was wonderful and very helpful- Don Mack was especially awesome. He was so great with me and my daughter Mary Kate- It was great that she had her 1st experience at a car dealership the was so positive. Don Mack was extra great with helping us. He kept that smile on his face the whole time. So Friendly!!!!!! Everyone was really nice at this dealership!!!!!! Thank You, Mary Beth Harrington More

Great experience with my salesperson and everyone involved at the dealership. Would recommend to anyone. Got a good price and had a great experience throughout the with my salesperson and everyone involved at the dealership. Would recommend to anyone. Got a good price and had a great experience throughout the entire process. More

A cut Above the rest. Springfield Hyundai is one if the best in the business. Honesty and integrity are just a few words to describe them. Having purchased well over 30 car Springfield Hyundai is one if the best in the business. Honesty and integrity are just a few words to describe them. Having purchased well over 30 cars in our lifetime, this was in the top 2 of most amazing deals we ever experienced. Within 10 days we purchased a certified preowned sonata and then returned to purchase our new Elantra. CHERYL HINTON our salesperson is a fantastic lady. She and the entire staff, finance, internet, detail & prep and management were all a breath of fresh air. No nonsense solid deals. So happy to have found them. Well worth the 50 mile drive from our home. Thank you to all the staff at Springfield we are very grateful to have been treated with such respect. We wish you continued success with your business. Don't change a thing, you guys got it right! More

service dept wife's vehicle had a door lock problem. Everett Hogge called me within 2 hrs. to explain the problem & solution, repairs were completed the same day. wife's vehicle had a door lock problem. Everett Hogge called me within 2 hrs. to explain the problem & solution, repairs were completed the same day. being as i run an auto body repair facility,i know what top shelf service is! thanks again guys. Rick More

Exceptional customer service There are a lot of places I go and customer service is horrible. This is NOT one of those places! They will bend over backwards to make you feel comfo There are a lot of places I go and customer service is horrible. This is NOT one of those places! They will bend over backwards to make you feel comfortable and it is the best service i have seen in years... More

Springfield Hyundai is a pleasure to deal with It was a pleasure dealing with everyone at the dealership. From the people that greeted me at the front door, it was a pleasure dealing with everyone It was a pleasure dealing with everyone at the dealership. From the people that greeted me at the front door, it was a pleasure dealing with everyone at the dealership. From the people that greeted me at the front dealer To Michelle my sales person, and through the financing process, everyone was professional and courteous. The experience was quick, easy, and fun. More

very average Average to poor experience. Felt that the salesperson rushed through explaining the features. Finance person pushed additional products too much for Average to poor experience. Felt that the salesperson rushed through explaining the features. Finance person pushed additional products too much for my taste. Still don't know if I got credit for Hyundai loyalty - never saw it written down anywhere. More

Fantastic Experience This is the second car I have purchased from Springfield Hyundai. I decided to lease this time and Steve McDermott explained everything and the team This is the second car I have purchased from Springfield Hyundai. I decided to lease this time and Steve McDermott explained everything and the team worked with me. The paperwork went smoothly and I drove off with my 2016 Elantra. More

AWFUL If I could give NO stars that's what I would give. To start from the beginning with this dealership. I went in with my dad in April of 2013 to tra If I could give NO stars that's what I would give. To start from the beginning with this dealership. I went in with my dad in April of 2013 to trade in a Santa Fe, which my parents loved and I got my own 2013 elantra limited. Curtis my salesperson was super nice and helpful. I pay a little more than usual though for a monthly payment for this type of car. I was under the impression they were paying off my parents car but it was rolled into mine. My fault for not asking more questions. Well a few weeks into owning this car my tire pressure light kept coming on, luckily after about 6 times of bringing it in they swapped my car for the same model. I was loving it for a year. Its def full of features. Well fast forward to Dec 14. The car won't start. Thought of weird better bring it in. Was told that the battery terminals were lose. Good for a few months, happened again, they say it starts for them nothing wrong with it. I was angry but thought okay let's see what happens. About 3 weeks later and no start again. Bring it to another dealership because of the tow location. Was told the brake switch was broken. Replace it and go on my way. Fast forward yet another 3 weeks and here we are. Another no start, starts for them so they think oh well there's nothing we can see wrong with it. Talked to the manager Chris when I brought it in on Saturday he looked at my fiancé and I in the eye and said HE would make sure it would get fixed no matter what! HE also said I would get a complimentary oil change. Get a call today they need me to pick it up. Its not fixed they never figured it out and NOOOOOOO oil change. I am beyond annoyed. I called Chris 3 days ago and no call back. Talked to Bob Kelly the manager today and he could not care about my problem. In the end of all of this I will NEVER EVER buy another car from this dealership again. Nor will I service it there unless it has to do with the warranty. On a positive note though Stacey the service manager is great. So friendly, and just wants to help me! More