Springfield Hyundai

WONDERFUL PEOPLE AND OUR SALEMAN WAS JUST GREAT EXPLAINED EVERYTHING ABOUT THE VEHICLE WE WENT TO OTHER DEALERSHIPS AND SPRINGFIELD HAD THE CAR WE WANTED AND GOOD TAKE THAT DAY EVERYTHING ABOUT THE VEHICLE WE WENT TO OTHER DEALERSHIPS AND SPRINGFIELD HAD THE CAR WE WANTED AND GOOD TAKE THAT DAY More

WAS GREAT EVEN THOUGH THEY WERE REMODELING IT IS STILL A GREAT PLACE TO VISIT OUR SALESMAN SHOWED US EVERYTHING WE NEEDED TO KNOW ABOUT OUR NEW CAR GREAT PLACE TO VISIT OUR SALESMAN SHOWED US EVERYTHING WE NEEDED TO KNOW ABOUT OUR NEW CAR More

Bad experience. Likes to ignore your concern and problem. Will believe her staff right or wrong. Likes to ignore your concern and problem. Will believe her staff right or wrong. More

My car was serviced days before scheduled and the problem was fixed. The gentleman working January 7th kindly understood my situation and had my car serviced before the scheduled. As I requested earlier that was fixed. The gentleman working January 7th kindly understood my situation and had my car serviced before the scheduled. As I requested earlier that week. More

Mike did a great job for me, explained everything very well to me during my sale. I would recommend Mike to my friends and family well to me during my sale. I would recommend Mike to my friends and family More

Took my hyundai for service on my tire pressure light that remained on.$170 later and two hours I left they said they thought it was ok. It wasn't. I called three different times for them to contact me a that remained on.$170 later and two hours I left they said they thought it was ok. It wasn't. I called three different times for them to contact me as it wasn't fixed. They didn't return calls. I'm calling Hyundai directly. Don't get service here. More

GM Chris at Springfield Hyundai emailed and texted that they wanted to buy our 2009 Elantra. Arrived for the inspection visit and Curtis was assigned to me. Long story short they declined to buy the car they wanted to buy our 2009 Elantra. Arrived for the inspection visit and Curtis was assigned to me. Long story short they declined to buy the car citing "$3000 in damages" that were "more than the car is worth". The car was exclusively serviced at Springfield Hyundai since 2011 and long had a right rear panel dent when inspected there in 2020, 2021, and 2022. This certainly would have been in the service records if for no other reason to absolve the service department of any blame. Instead of the elderly owner getting a fair and competitive price for her car she learned that it had no value. Quite a change from the July 2022 inspection when the comment was, "Your car is in great mechanical shape for its age!" Incredibly disappointed and a good business relationship was ruined. If a car's age and known body condition made it ineligible for purchase why keep asking if it is for sale? Nobody should have had an experience like that. More

I purchased my vehicle at end of lease. Cheryl is an experienced pro. Finance department also was efficient. Everyone professional but pleasant. No hassles. I received what i considered hon Cheryl is an experienced pro. Finance department also was efficient. Everyone professional but pleasant. No hassles. I received what i considered honest advice. More

My started smoking so I brought it in to be seen to find out what was wrong. This man out of nowhere said GET THAT S####out here it stinks. Now if I had said what I to say they would have told me leave or c out what was wrong. This man out of nowhere said GET THAT S####out here it stinks. Now if I had said what I to say they would have told me leave or called the police. Your employees reflect your business he doesn't need to work there if he can't do better than this. Especially when it was unprovoked. More