Springfield Hyundai

BEWARE! Bought an IONIQ 5 from them and it’s a horrible experience. They added $2k worth of dealer add ons which included Perma-plate coating, door edge prot Bought an IONIQ 5 from them and it’s a horrible experience. They added $2k worth of dealer add ons which included Perma-plate coating, door edge protectors, and pin stripes. When I saw the car in person, the door edge protectors was not installed nor the pin stripes but the salesman (Gardner) assured me that the Perma-plate protective coating was installed. Negotiated the price down by $1k but still paid $1k over MSRP. A few weeks of ownership later when the car start to get some dirt grime that when I see signs that there were not protective coating on the car at all. The paint on the rear bumper has these marks which is an easy sign that there coating on it and the paint was no long smooth/slippery to the touch. I was very irritated and called up the sale manager (Alark Patel) and wanted a refund of this Perma-plate coating and of course he refused. He offered reapply this coat, but I feel I was scammed by them. They charged me a for an unwanted, overpriced wax job that was not even on to the car, and now they want me to take a day off work and bring them the car for them to fix their mistake? More

Cheryl is and absolute pleasure to do business with. I was looking to buy a new venue and she kept me updated when the vehicle would you getting there , and set me up to have it picked up when it hit the was looking to buy a new venue and she kept me updated when the vehicle would you getting there , and set me up to have it picked up when it hit the dealership. Have bought multiple cars in the past from Cheryl and the venue certainly won't be the last. I've referred friends and family to her in the past who also had a great experience. More

Jack the finance manager and his team and Myron from the Sales Department were professional, friendly, and worked with me to get the best vehicle to fit my needs. Sales Department were professional, friendly, and worked with me to get the best vehicle to fit my needs. More

Dishonest - verified a car was on their lot prior to driving 45 minutes. Upon arriving less then an hour later, was told vehicle was out on a demo & was involved in an accident. I think not. Bait & swit driving 45 minutes. Upon arriving less then an hour later, was told vehicle was out on a demo & was involved in an accident. I think not. Bait & switch. Stay away. All a customer wants is someone who is straight with them - this is not the place. More

I wish I could give zero stars. I'm not the type to care too much about leaving reviews, but I will go out of my way to leave a negative review on every site possible to let people know to avoid this place too much about leaving reviews, but I will go out of my way to leave a negative review on every site possible to let people know to avoid this place at all costs. Take your business and money elsewhere. If your vehicle broke down literally in their lot, I'd still recommend pushing it to the Jeep or Honda dealerships a block down the road. 0/5 stars. More

Brought in my car for a recall, car became undriveable. Stopped at red lights and wouldn't go back in gear. Then wanted me to pay for the OBDII when I had no check engine light on. Scam artists. Stopped at red lights and wouldn't go back in gear. Then wanted me to pay for the OBDII when I had no check engine light on. Scam artists. More

A top-notch experience at Springfield Hyundai Chris, A top-notch experience at Springfield Hyundai Chris, Jack, and KEITH are absolutely AWESOME! After an exhaustive search and being told over and ove A top-notch experience at Springfield Hyundai Chris, Jack, and KEITH are absolutely AWESOME! After an exhaustive search and being told over and over “That SUV is just not available so how about this one?” Keith found my exact SUV and had it on his lot in about 6 HOURS. He comes in early, he’s flexible and patient, and his knowledge of ALL vehicles is amazing!! Thrilled to join your family More

Car engine died on my husbands 2017 Tucson with 64.000 miles three weeks ago Saturday. Total engine failure. No engine in sight and what’s worse no cars the dealership is not providing any transportatio miles three weeks ago Saturday. Total engine failure. No engine in sight and what’s worse no cars the dealership is not providing any transportation. Pete keeps telling my husband ‘oh we’re taking to Hertz.’ There’s a lot full of cars. Actually, what’s worse is my 2013 Hyundai Santa Fe had a total engine failure in March of this year ALSO. West Chester Hyundai however did a fantastic job, DURING THE PANDEMIC, and replaced my engine in several days and set me up with a car. Hopefully the Better Business Bureau will take up this case. More

I had gone to 4 other places and could not get a car loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here.... loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here.... More

Best dealership I’ve dealt with personal I highly recommend Hyundai's if you come here & want things done right see Chris the GM never disappoints! recommend Hyundai's if you come here & want things done right see Chris the GM never disappoints! More