Springfield Hyundai

We were greeted by Cheryl Hinton when we arrived and were treated exceptionally during the whole process. My wife (who usually hates car dealerships) and I are very impressed with Springfield Hyundai and co treated exceptionally during the whole process. My wife (who usually hates car dealerships) and I are very impressed with Springfield Hyundai and couldn't be happier with the experience we had. Every employee we met was very friendly and courteous. Cheryl and Alark were not only personable, but extremely accommodating. They actually made what is normally a tedious process "enjoyable". I have already recommended the dealership to two people and will continue to do so. More

When I called about my recall, I was given an appointment and told it would be fixed in under an hour. So I rushed to get to my appt. and was told there were a lot of people in front of me and that I would h and told it would be fixed in under an hour. So I rushed to get to my appt. and was told there were a lot of people in front of me and that I would have to wait. I replied that I made an appointment and the customer service representative just shrugged his shoulders as if that did not matter. So I repeated that I had an appointment. At this point the Manager Steve Mountes came over I told him that I made an appointment and he rudely replied to me that he heard me say that 4 times. I think I said it twice. I told him I made an appt and was told that it would be done in under an hour. He rudely told me that I did not make an appointment with his department. I inquired why I was given an appt when I called about my recall if they do not honor them. He told me he doesn't have a mechanic just magically waiting for me. I walked out of the service station. I had things I needed to get done. I planned a little over an hour to this errand. They need to be more considerate of customer's time. I can't believe how rude and condescending he was. I don't know how they keep any business. That is why I go anyway else but here to have my car maintenance done. I only made an appt for a recall. I am happy with my Santa Fe, but I will never buy from this dealer again. More

I expected this experience to be somewhat painful. Although I had a good idea what I wanted , I was not locked into a decision and needed to gather more information. And I had not purchased a car sinc Although I had a good idea what I wanted , I was not locked into a decision and needed to gather more information. And I had not purchased a car since 2007; prior to this I had a company car. I did some pre visit calls to several dealerships before I went to Springfield. When I walked in, Rosa' easygoing, friendly and knowledgeable manner impressed me immediately. Based on the way she presented herself and the information, I felt I could trust her. This is very important when one is making a high ticket purchase. She was persuasive without being aggressive, informative without being intimidating. Bottom line, I bought from her without much muss or fuss; AND, I'd do it again. Everyone I had contact with at this dealership were professional, friendly and a pleasure to do business with. My compliments to this dealership, from Management on down. You have an amazing team at Springfield Hyundai! Rosa is a gem and does your dealership proud. Sincerely, Therese Abruzzese 9 N Swarthmore Ave Ridley Park, PA 19078 More

I had a flat tire late on a Friday afternoon and had to I had a flat tire late on a Friday afternoon and had to call roadside assistance. They changed it and advised me to call the dealer to schedule an a I had a flat tire late on a Friday afternoon and had to call roadside assistance. They changed it and advised me to call the dealer to schedule an appointment to have it repaired, which I thought would probably be on Monday. The service dept.took me on a Saturday morning and got me in and out in a very reasonable length of time, which was wonderful as I was to drive two elderly ladies on their errands for a Saturday. Thank you. More

Carl was so nice and very professional. He was eager to make us happy and he did. All of the staff was great! I would recommend this dealership and carl to anyone! make us happy and he did. All of the staff was great! I would recommend this dealership and carl to anyone! More

I found Mr. Sharon to be very informative regarding the car's details and safety record. The Manager was also very helpful in explaining the purchasing process to me and my daughter. they both had a lot car's details and safety record. The Manager was also very helpful in explaining the purchasing process to me and my daughter. they both had a lot of patience. More

AJ was friendly, helpful and accommodating. My car needed a lot of work done and he walked me through the whole process, provided a discount, and was sympathetic to my needs. He provided a thoroughly profess a lot of work done and he walked me through the whole process, provided a discount, and was sympathetic to my needs. He provided a thoroughly professional experience with a human understanding. More

AFTER MUCH RESEARCH ON CAR DEALERS AND CONSUMERS REPORT, I BELIEVED THAT SPRINGFIELD OFFERED THE BEST DEAL ON THE ELANTRA. SO MY WIFE AND I DECIDED TO VISIT HYUNDAI SPRINGFIELD AND WERE VERY SATISFIED WITH I BELIEVED THAT SPRINGFIELD OFFERED THE BEST DEAL ON THE ELANTRA. SO MY WIFE AND I DECIDED TO VISIT HYUNDAI SPRINGFIELD AND WERE VERY SATISFIED WITH HOW EVERYONE TREATED US THAT WE BOUGHT A 2013 ELANTRA. JOHN BERONE IS A FINE SALESMAN AND TREATED US VERY WELL. THANKS AND LOOKING FORWARD TO OUR RELATIONSHIP WITH HYUNDAI SPRINGFIELD. TOM CUSICK More

I went into Springfield Hyundai concerning a financial matter, but ended up leasing a 2013 Elantra. Alark and John were incredibly helpful and thorough. John showed me the car I was interested in and expl matter, but ended up leasing a 2013 Elantra. Alark and John were incredibly helpful and thorough. John showed me the car I was interested in and explained every single feature of the car to me. Alark went over each financial detail. I previously bought a car from Springfield Hyundai that was destroyed in an accident, and I went back because of the excellent service. More

My sales experience was informative as well as friendly. John Levecchia made sure I was well informed about the vehicle that I was interested in. My test drive was in both stop and go traffic as well as hig John Levecchia made sure I was well informed about the vehicle that I was interested in. My test drive was in both stop and go traffic as well as highway traffic. I felt extremely comfortable dealing with this dealership, which is very important as a woman shopping for a new vehicle. John and Gary made this transaction very easy and stressfree. I would highly recomment them! More