Springfield Acura

We brought a 2018 Acura MDX We brought a 2018 Acura MDX from Rich and it was a pleasure to have Rich as our dealer, he listen to all the things we wanted and he delivered with no We brought a 2018 Acura MDX from Rich and it was a pleasure to have Rich as our dealer, he listen to all the things we wanted and he delivered with no problem and explained everything to us. More

Great Very good customer service. Friendly helpful dealer. I will definitely be returning to purchase another vehicle in the future. Highly recommend deale Very good customer service. Friendly helpful dealer. I will definitely be returning to purchase another vehicle in the future. Highly recommend dealership took the stress out of car buying. More

Always a good experience at Springfield Acura Rich helped me with a new lease of a MDx. He was great to work with. He was able to get me the best price.Highly recommended! Rich helped me with a new lease of a MDx. He was great to work with. He was able to get me the best price.Highly recommended! More

Excellent all around! My experience with Acura Springfield was very smooth and I would recommend them to anyone. Richard provided excellent customer service! He was helpful My experience with Acura Springfield was very smooth and I would recommend them to anyone. Richard provided excellent customer service! He was helpful and patient .. he explained everything and took his time. The manager Dennis and Richard were very polite and accommodating! More

Excellent service and great price This is my 4th Acura MDX with Rich and 8th with Spring Field Acura. I keep on coming back here for great service and good prices, especially due to ve This is my 4th Acura MDX with Rich and 8th with Spring Field Acura. I keep on coming back here for great service and good prices, especially due to very good people like Rich More

MUST GO TO SPRINGFIELD ACURA!! – Exceed Customer Service expectations! I had an extraordinary experience with Springfield Acura in purchasing my first company car. In the process, – Exceed Customer Service expectations! I had an extraordinary experience with Springfield Acura in purchasing my first company car. In the process, I had the pleasure of working with Luis, Bill and Greg (Finance). I never thought buying a car from the dealership could be so pleasant. I always hear horror stories but my experience was a dream come true. From the first time I spoke to Luis, I knew I made the right decision. He was always so reassuring and kept my mind at ease throughout process. Luis never failed to keep me posted. Luis and Bill really did the impossible to get me the specific car I wanted. It was challenging for them to get the car, but with their effort and determination they made it possible. Luis even worked on his days off. If that isn’t dedicate customer service, than I don’t know what is. When I arrived at the dealership, the vehicle I had talked about so eagerly was waiting to go home with me! Bill and Luis inspected every inch of the car before handing me the keys. They let me see the car in the mechanic area, this demonstrated trust and honor for me as a customer. As a first time buyer, I was treated above and beyond than expected. I was offered me a fair price considering the exclusiveness of my car. Bill explained how he arrived at his decision, and Luis showed me the technology in my new car. He was patient, thorough and compassionate. Greg (Finance) was equally patient with me in determining exact down payment and deal flow items, like payment, term, warranty etc. At this point, I was more than impressed, never once feeling like I was "being sold". Greg was honest and straight to the point. This was a very easy process. Where this team really earned my outstanding rating was after my purchase. Luis followed-up to make sure the car was exactly what I expected. I did not feel forgotten. Where they could have simply not called me or cared afterwards, they didn't. They truly do care about each customers that walks in the door. This is not only admirable, buy inspiring. Bill, Luis and Greg are the most honorable, easiest men I have ever transacted with. My boss and I will definitely send our future marketing employees to Springfield Acura without hesitation. More

Worth the drive to New Jersey! We had a great experience from the moment we walked into the showroom. Rich was oustanding in his approach and in his knowledge of the vehicles in whi We had a great experience from the moment we walked into the showroom. Rich was oustanding in his approach and in his knowledge of the vehicles in which we were interested. In describing the features of the MDX, in particular, and of the entire process, Rich left no stone unturned. When we moved on to Greg in finance, we were equally impressed. Thank you Springfield Acura! More

SPRINGFIELD ACURA AND JEAN Had the best experience at SPRINGFIELD Acura with Jean helping us along the way showing us patience and answering any questions that we had. We looked Had the best experience at SPRINGFIELD Acura with Jean helping us along the way showing us patience and answering any questions that we had. We looked at many MDXs until we found the perfect car. The process took a very long time but that was the back office not Jean. I highly recommend booking an appointment with Jean he’s straight to the point and tries his best to make a deal. Could not have asked for more! Excellent thanks! More

Great Experience! Great experience with Rich and Mike. Greg in finance was also nice and helpful in sealing the deal. Whether you’re purchasing or leasing a car, it is Great experience with Rich and Mike. Greg in finance was also nice and helpful in sealing the deal. Whether you’re purchasing or leasing a car, it is a long and arguous process. Be prepared to give up your day. It was kind of scary, especially having to sign so many papers for a major purchase.. I felt quite apprehensive. However, at Springfield Acura, Rich and Mike made the overall experience a very positive one. If your plan is to get an Acura and if you expect exceptional customer service, a good deal, and no bull crap you must make the deal with RICH. He is experienced and will work with you to get your needs met. He also said to call him after purchase with any concerns. The MDX is a great looking vehicle and rides smoothly! Love it. When you need a car, just call and ask for RICH. If Rich is on vacation wait for him to return if you can or talk to Mike. That is what I will do! Thanks fellas! More

New Car - Yay! I came with the idea of buying a used car to replace a TL I've had for 12 years and left with a brand new car. My salesperson was knowledgeable, help I came with the idea of buying a used car to replace a TL I've had for 12 years and left with a brand new car. My salesperson was knowledgeable, helpful and patient. Front desk people could have been friendlier but maybe they were having an off day. I'm still getting used to the new car and its features but love it overall. More