Springfield Acura

I will always take my 2002 acura rl to Springfield Acura .Since I been coming to Springfield Acura I had good experience with the dealership. .Since I been coming to Springfield Acura I had good experience with the dealership. More

The customer service is always great at Acura. You get taken care of as soon as you walk in the door. I'm given an estimated time that my service will be done. And it is close to the time that I'm given. taken care of as soon as you walk in the door. I'm given an estimated time that my service will be done. And it is close to the time that I'm given. I love that I'm getting my car washed as part of the service. While waiting you get to watch television and enjoy the coffee,drinks and snacks. Thanks Acura for your great service!! More

Very pleased with the service and the timley matter that it was completed in. I wpuld definetely recommend this dealership for a new car sales and/or service it was completed in. I wpuld definetely recommend this dealership for a new car sales and/or service More

I will say that Springfield Acura is a dealership that has a heart and they worked with me during the time that I needed my car repaired also I have to thank Jaime for all ofhis help he is great and I wil has a heart and they worked with me during the time that I needed my car repaired also I have to thank Jaime for all ofhis help he is great and I will always use this dealership for all of my car's needs. More

The staff at the Acura dealership greeted me pleasantly when I arrived. Quay was courteous and professional and explained in detail what the service entailed. He assured me that my car would be taken care when I arrived. Quay was courteous and professional and explained in detail what the service entailed. He assured me that my car would be taken care of right away and told me approximately how long I would have to wait. I was very satisfied with the service and based on my interaction with Quay would recommend this Acura dealership to my family and friends. More

Sandro has always been very polite and helpfull in all my dealings with him. Difficult problems have been delt with to everyone's satisfaction and I find the attitude of all the employees to be very professi dealings with him. Difficult problems have been delt with to everyone's satisfaction and I find the attitude of all the employees to be very professional and helpful. More

These service guys are the BEST period! Take pride in providing great customer service . They really do care and are very professional and courteous! Great providing great customer service . They really do care and are very professional and courteous! Great More

The service was completed within the promised timeframe . All the workers were friendly. A topper, car was washed, dried and pulled up to the entrance. Breakfast was also available . All the workers were friendly. A topper, car was washed, dried and pulled up to the entrance. Breakfast was also available . More

I have been working with Jamie Manay (for the past several years - and wouldn't have it any other way - He's terrific, personable, straight-forward and honest. I have always recommended Springfield A several years - and wouldn't have it any other way - He's terrific, personable, straight-forward and honest. I have always recommended Springfield Acura to many of my friends and family, and they all have had wonderful results. Thanks More

We went to buy 2012 MDX and the experience was superb. Richard Passananti was the sales guy and he took very good care of us. He explained all the features of MDX patiently and answered our dumb questions Richard Passananti was the sales guy and he took very good care of us. He explained all the features of MDX patiently and answered our dumb questions (this is our first luxury car). He took us for a test drive and explained all about MDX. He never pressured us to make an offer like other sales people. He helped us in deciding between MDX Base and MDX Tech models, listening to our needs patiently. He gave us a very good price and it matched to the best price that I got over the internet from various dealers. We made an offer on the same day as the price was the best compared to any other dealer in NJ/NY area. The documentation process was pretty simple and he told us where to sign and explained why are we signing at each box. It was all over in just 1 hour. If anyone looking to buy Acura in NJ area, Richard is your guy. He's a well mannered professional. I have referred all my friends to Richard. Oh yeah 1 more thing, the hot chocolate at Springfield Acura is really good, you should try it when you go there. More