Springfield Acura

Great service, loaner car tempted me in trading in existing and buying new. I have dealt with other Acura dealers, but Springfield is by far the best existing and buying new. I have dealt with other Acura dealers, but Springfield is by far the best More

Have been going there for service since 2001. They are always so professional and friendly. Never had a bad expirience. I would recommend their service department to everyone. always so professional and friendly. Never had a bad expirience. I would recommend their service department to everyone. More

Quay always provide EXCELLENT customer service to me. He goes above and beyond to ensure that I am 100% satisfied with the information, as well as, the wait time. I very appreciative of that. I purchased my goes above and beyond to ensure that I am 100% satisfied with the information, as well as, the wait time. I very appreciative of that. I purchased my car in 2003 from Springfield Acura, so I have encountered several service reps and none of them can compare Quay. He gets an A+++++ in my book. He makes my trips in for service all the more pleasurable. More

Quay was the srevice manager i dealt with. He was phenominal. I received exceptional service. Great crew all together and extremely happy with the way I was treated. Again, Special thanks to Quay phenominal. I received exceptional service. Great crew all together and extremely happy with the way I was treated. Again, Special thanks to Quay for all he did for me. More

Friendly and did the work quicker than I expected! I didn't feel like he was trying to get me to spend more money on other repairs that may or may not be necessary. Would request service to be done with didn't feel like he was trying to get me to spend more money on other repairs that may or may not be necessary. Would request service to be done with him again. More

Great customer experience. Sandro did a great job with keeping me posted as my repairs proceeded through the process. I would recommend this dealership to other Arcua MDX owners for any pending or futu keeping me posted as my repairs proceeded through the process. I would recommend this dealership to other Arcua MDX owners for any pending or future service work. More

The staff at the dealership have always taken care of me. I am one of the few customers that bring both my acuras to the dealership for service eventhough they are 12 years old. It is good to be recognized I am one of the few customers that bring both my acuras to the dealership for service eventhough they are 12 years old. It is good to be recognized as a good customer. More

Great service, did not have any issues. Came in for oil change and was serviced for remaining issues that could have presented a problem. Thanks. change and was serviced for remaining issues that could have presented a problem. Thanks. More

I have bought several cars from Alex with Bill always giving me a fair price. I trust that when Sandro has my car evaluated for any issues beyond what service I came in for, he is looking to keep my car giving me a fair price. I trust that when Sandro has my car evaluated for any issues beyond what service I came in for, he is looking to keep my car safe, not trying to load up the costs with unnecessary maintenance. More

My son's car (2004 TSX) needed an electrical repair. The part (radio/climate control unit) that had to be replaced, however, is no longer manufactured by Acura/Honda. Sandro Rosario patiently described wha part (radio/climate control unit) that had to be replaced, however, is no longer manufactured by Acura/Honda. Sandro Rosario patiently described what part was necessary and suggested I try finding it at a used auto part dealer. I located one and Sandro had it installed. Unfortunately, it did not work due to the fact the item was damaged when it was removed from the original auto. I was not charged anything up to this point. I found another replacement and this one worked perfectly. I was only charged for the labor to install the second unit - which was more than fair. Sandro really went the extra distance to handle my problem and I'm very thankful for his efforts. I have been a customer at Springfield Acura for more than 20 years. I have leased many Legends, RLs and TLs and have purchased an Integra and two TSXs from there. Obviously, I am a very satisfied loyal customer. My salesman during this period has been Leo Daniels - a great guy who always took terrific care of me and my family. I will see him again this April to lease another TL. Thanks again to Sandro Rosario and the rest of the Repair team. More