Springfield Acura

Byron was more than accommodating, he was really patient and understanding throughout the whole process. I was very impressed with how he handled himself and kept me entertained, even though the process of and understanding throughout the whole process. I was very impressed with how he handled himself and kept me entertained, even though the process of getting the car was long and drawn out. More

Salesman Nick Clarke was friendly,courteous,knowledgeable,and caring.I was able to negotiate a fair price on a new 2014 RDX. I was impressed that he took the time to road tes friendly,courteous,knowledgeable,and caring.I was able to negotiate a fair price on a new 2014 RDX. I was impressed that he took the time to road test my car for trade in and offered me a much better price than another car dealer. After delivery of the new RDX, he demonstrated all the basic functions before he let me go. It didn't stop there. I was urged to contact him for any questions and to make an appointment for help with anything about the car. More

Springfield Acura made the process of getting into a new car easy and welcoming. Our sales rep Nick Clarke was honest and straight forward from start to finish. We have gone to other dealerships and none of car easy and welcoming. Our sales rep Nick Clarke was honest and straight forward from start to finish. We have gone to other dealerships and none of them measure up to the service we received at Springfield Acura, they made you feel at home. I always dread the finance department because the numbers are usually different from what the sales rep discusses with you, but not this time. Amy from finance was very helpful and made our experience surprisingly pain free. We will be lifetime customers and will be referring all of our friends and family to Springfield Acrua. More

Excellent service received every time I bring my vehicle in for service. My service is always explained before it gets done. Any question's I have are always answered. in for service. My service is always explained before it gets done. Any question's I have are always answered. More

I have used this dealership for 20 years and they are excellent in quality and attentiveness. From the Legend to the MDX, now on our third, the vehicles are wonderful. excellent in quality and attentiveness. From the Legend to the MDX, now on our third, the vehicles are wonderful. More

This has been the best dealership I have been to. The quality of customer service that I experienced was impeccable. Andrei Borcan, the sales advisor that attended to my purchase of my new vehicle, was n quality of customer service that I experienced was impeccable. Andrei Borcan, the sales advisor that attended to my purchase of my new vehicle, was nothing short of helpful and tactful. He demonstrated efficiency and resourcefulness, along with answering any question that I had, ensuring the fullest extent of customer satisfaction. Collectively, his professionalism and sophistication was illustrated due to his demeanor throughout the entire transaction. My experience with Andrei resulted in me leaving the dealership nothing shy of grateful. Rocco Silvestro was also very attentive to any last minute details that needed to be covered and ensuring that all my questions were answered, and that I drove off the lot knowing that I was completely satisfied with my purchase and overall experience. It's always nice to know that there are dealerships out there that value quality over quantity. Highly recommend this dealership, hands down by far. Make sure to ask for Andrei Borcan. More

The service was prompt and efficient. Parts needed were easily provided and the car was washed as promised. The service person was polite and helpful. easily provided and the car was washed as promised. The service person was polite and helpful. More

Brought 2005 TSX in for 140,000 mile service. Completely satisfied with Service experience. Sandro did a professional job. Will return for 150,000 service. satisfied with Service experience. Sandro did a professional job. Will return for 150,000 service. More

The service advisor was helpful in making me understand the required services.. He was very polite and helpful. He could explain the problem after the service is completed. Free wash wasn't so good though the required services.. He was very polite and helpful. He could explain the problem after the service is completed. Free wash wasn't so good though. More

I was met outside by a gentlemen who took my keys right away to start the process. Once inside, Renee helped me immediately. Explained everything that would be done with the car. I asked for the car to b away to start the process. Once inside, Renee helped me immediately. Explained everything that would be done with the car. I asked for the car to be done by 3 but it was done well before that. I received an email along with a phone call telling me it was done. Once I arrived at the dealership to pick up the car, again I was met outside and asked my name. Inside, again, Renee helped me immediately. It is a very well run dealership/service. More