Springfield Acura

Jamie was fantastic ! Jamie was not feeling well and that did not stop him from being very nice and took care of all my needs. Even though it one of my requests was as simple as a battery for my clicker that did not stop him from being very nice and took care of all my needs. Even though it one of my requests was as simple as a battery for my clicker. He saw me waiting and took me right away. All service performed was excellent ! He went through all the service checks that were done. All were performed within an hours time as promised. I would recommend Springfield Acura and Jamie to anyone I know. Thanks for your great customer service Jamie ! . More

I was treated very professionally and giving a quote and description of the services that were being provided,everything was done on time and I was very satisfied with the over all experience at sprinfield description of the services that were being provided,everything was done on time and I was very satisfied with the over all experience at sprinfield acura. More

This is my 4th Acura from Springfield Acura. Got the car I wanted, after test driving several others that didn't come close to the TL. Got the price I wanted. IG's service was excellent. I wanted, after test driving several others that didn't come close to the TL. Got the price I wanted. IG's service was excellent. More

They were very punctual and they frequently called me with updates, explaining. why car would not be ready for pick-up. car washed and vacuumed. with updates, explaining. why car would not be ready for pick-up. car washed and vacuumed. More

Mr. Fernandez was very helpful. He was informative; went Mr. Fernandez was very helpful. He was informative; went the extra to arrange for a loaner so that I did not have to return first thing in the morn Mr. Fernandez was very helpful. He was informative; went the extra to arrange for a loaner so that I did not have to return first thing in the morning so that my brake pads can be replaced. More

As I was picking up my car, it didn't start. The staff quickly responded by having the car assessed and immediately fixed it with the safest solution. They were friendly, respectful and gave me exce staff quickly responded by having the car assessed and immediately fixed it with the safest solution. They were friendly, respectful and gave me excellent customer service. They took the time to explain exactly what was happening every step of the way. More

I was 10 minutes early for my appointment. Jaime was available and took care of me right away. He explained what this service visit involved and showed me a diagram of the nicks that were on the car be available and took care of me right away. He explained what this service visit involved and showed me a diagram of the nicks that were on the car before they started the work. He told me it would be an hour and I was surprised that the car was ready in less than an hour. Jaime is a friendly person and it was easy to strike up a conversation with him. It was a pleasure doing business with him. He waited until my administrative work was completed and escorted me to my car. What service! I appreciated it. More

always great service. not a long wait. friendly staff willing to help and provide answers to any and all questions happy customer for several yrs willing to help and provide answers to any and all questions happy customer for several yrs More

He did an FANTASTIC Job!!.. my experience was really nice because I was there for an oil change and when I left the service light was still on. I called & spoke to Fernandez and he made me feel like my probl because I was there for an oil change and when I left the service light was still on. I called & spoke to Fernandez and he made me feel like my problem was his problem and he took care of my questions and concerns with out hesitation. More

My boyfriend's experience this morning was a very positive experience. Manay was very professional & explained everything that need to be done. He answered all the questions and the wait time was not positive experience. Manay was very professional & explained everything that need to be done. He answered all the questions and the wait time was not long. More