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Springfield Acura

Springfield, NJ

3.2
438 Reviews

243 Route 22 East

Springfield, NJ

07081

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Showing 438 reviews

March 19, 2014

Always friendly and fair whenever I have had service at this location. I have had the timing belt replaced prior to this and he was able to look up in my records to let me know what services I was due to h More

by bringe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Borcan
March 19, 2014

The service was prompt, courteous, dependable and timely. I arrived at 7:30 a.m. and was immediately taken into the service area. The service area was professional and the waiting area was clean and comfort More

by mguerriero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Arojas
Mar 26, 2014 -

Springfield Acura responded

By offering Accelerated Service we can expedite minor service and oil changes in under 60 minutes including a courtesy car wash and vacuum. Just another way we continue to exceed our customer's expectations. Thank you for your kind review of our team! Sincerely, Robert Avison Service & Parts Director

March 17, 2014

Very pleasant experience at the service center this morning. Service was speedy and Jamie was ultra-friendly and courteous, and in a very genuine way. More

by lisag5712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Manay
March 15, 2014

Made a Saturday appointment on Wednesday this week, and they told me that the A1 service will take about an hour. I was surprised that it was done in 25-30 minutes. Wow! More

by ArmandoGurango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres
March 07, 2014

My experience at Springfield Acura was the best car buying experience I have ever had in my life. Very professional and understanding. I recommend Springfield Acura. More

by OBT1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Clark & Ira Lustbader
March 07, 2014

Found & resolved the problem & got my car back to me before end of day. Treated me as a valued customer.. Car is now running fine again... More

by smartone22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rodriguez
March 06, 2014

As Usual I'am satisfied with the service department at acura. All of the advisors are very friendly everything is explained to you such as the cost and if there is a problem it is discussed before anyt More

by annette.whitleymoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rodriguez
March 05, 2014

This dealership offers friendly, reliable and quick service. I really like working with Springfield Acura. They make it very easy. Appointments are readily available and the service is great. More

by dmstahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres
March 04, 2014

BB in service couldn't be any more helpful and courteous as he was on prior service visits to this dealership. He arranged for a loaner when the parts had to be ordered. More

by RWenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BB, xJohn xStrazza
March 01, 2014

Job was completed as promised and gave discount for total cost of services that required while on waiting at the customer lounge. We'll continue to bring our cars in. More

by wgalvez09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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