Springfield Acura

Routine oil change The service of my car was good. When getting ready to pay, I was shown the new "check" sheet and 4 things were marked in red. This was a first. I b The service of my car was good. When getting ready to pay, I was shown the new "check" sheet and 4 things were marked in red. This was a first. I bring my car in about every 35 - 45 days for an oil change and this was the first I had heard of any of the 4 recommended services. I was not happy about that. I believe it was Wayne who looked up my service record and confirmed that this is the first time any of the four recommendations, transition fluid level, brake fluid level, power steering fluid level, and coolant level, were mentioned. That, according to the paperwork, is $709.39 worth of work. New format for checking I understand. Just hearing about four services now I do not. I bought my car from you in April of 2014. I have brought it to Acura almost monthly since then. $710.00 worth of maintenance work all at once, no I am not happy. Yes, I will be seeking a "second opinion". The service that has been done has been great. The people I have worked with have also been amazing. I have no complaints there. Recommending four system flushes at once, that is another issue. Also, be glad I am not going to be taking the time to vent about the "recommendations" with my tires. More

Outstanding dealership in leasing our new Acura TSX After searching many Acura dealerships, I decided to contact Springfield Acura. On your dealership's web site, I noticed many complimentary remarks After searching many Acura dealerships, I decided to contact Springfield Acura. On your dealership's web site, I noticed many complimentary remarks regarding John Strazza's salesmanship and I decided to reach out and contact him. This decision turned out to be one of the most stress-free lease transactions. John's professionalism and his attention to detail should be commended, as well as Ron Fedorka, Acura's finance mngr. who was well prepared in processing all our paperwork in a timely and efficient manner. In closing, I would highly recommend your dealership to many of my friends and family. Ted & Elizabeth More

Excellent Service My Experience with Springfield Acura & Jamie Manay has always been a pleasure, he is professional and very courteous. Always keeping me up to date wit My Experience with Springfield Acura & Jamie Manay has always been a pleasure, he is professional and very courteous. Always keeping me up to date with my upcoming service or any recalls that need to be addressed. The cashier Valerie is just a charm, always smiling & cheerful. My drive to Acura is never easy, with all the traffic I encounter on the Staten Island Expressway, but once I get there everything my MDX is there for is all taken care & I know that it was all worth it. Thank you, Janet Misseri More

Exceptional, Professional, Prompt, and Courteous Really what more is there to say than what I wrote in the title. The staff at Springfield Acura, is an accomplished well-trained and professional grou Really what more is there to say than what I wrote in the title. The staff at Springfield Acura, is an accomplished well-trained and professional group. Victor Rodriguez, is as good as it gets, got me in and out as fast as I could imagine, explained every aspect of the service in great detail, was knowledgeable about the service, and was extremely polite and professional. Will return for service every time, and cannot recommend them more highly. More

Excellence at Acura Victor was the most helpful advisor I've had, hope that when I return he will be available to assist me. I will recommend him and the Springfield Acur Victor was the most helpful advisor I've had, hope that when I return he will be available to assist me. I will recommend him and the Springfield Acura team to my friends. More

acura rl I purchase a certified use 2009 rl and all 4 wheel locks were missing from the car. So I was driving the car around for a few days without a wheel nut I purchase a certified use 2009 rl and all 4 wheel locks were missing from the car. So I was driving the car around for a few days without a wheel nut. Wow More

springfield acura is an extremely consistant dealership. because of their continuously excellent customer service and efficient procedures i have come to expect it all the time. they have definately set the because of their continuously excellent customer service and efficient procedures i have come to expect it all the time. they have definately set their own bar very high. the most important quality i appreciate is the quickness in which all services happen at this dealership. More