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Springfield Acura
Springfield, NJ
438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 438 reviews
February 08, 2015
Thank you for the pleasant buying experience!!! Wan Lin is very professional and very knowledgeable. His customer service skills are “World Class”. I didn’t feel pressured and my buying experience w Wan Lin is very professional and very knowledgeable. His customer service skills are “World Class”. I didn’t feel pressured and my buying experience was very pleasant. No stress at all. Thank you Wan! – 2015 Acura TLX Advance More
by AG
Employees Worked With
Wan Lin
February 03, 2015
Go see Angel Esparra and Bill Ronnow... We are on our 5th MDX and 1st TLX. The guys at Springfield Acura are simply the best.....to echo what others have said...it truly was an "excellent We are on our 5th MDX and 1st TLX. The guys at Springfield Acura are simply the best.....to echo what others have said...it truly was an "excellent experience" and "quick and easy". Angel and Bill will make you feel right at home. They will treat you right. You will come away with a beautiful vehicle, priced right. And, to some this may not matter, but Angel does the little things that smart salespeople do.....he follows up with a call to see how you like your car.....he calls you on your birthday etc etc etc. These little things DO add up and make me want to come back there for my next Acura. So give these guys a try - YOU WILL BE VERY PLEASED! SL in Scotch Plains More
by SL
Employees Worked With
Bill Ronnow, Angel Esparra
February 02, 2015
Excellent experience I went to a used car dealership and came for 3 days and sat for 6 hours and got nowhere. I came to Springfield Acura and they were prompt, friendly, a I went to a used car dealership and came for 3 days and sat for 6 hours and got nowhere. I came to Springfield Acura and they were prompt, friendly, and eager to get me on my way in a new car. I Highly recommend this dealership! More
by Fernanj5
Employees Worked With
Greg Magras, Wan Lin
January 29, 2015
disorganized, hassle, salesman friendly We came here initially because they participated in the true car guarantee. Our sales person was really nice. Wasn't pushy, was knowledgeable about c We came here initially because they participated in the true car guarantee. Our sales person was really nice. Wasn't pushy, was knowledgeable about competitors and acura, etc. After the sale was when it went down hill. They told us the wrong car was available so I needed a rental for a while. Then they couldn't tell me when we would be paid for our trade in. Finally when it was time to schedule maintenance, I had questions about cost/what would be done and the person told me that he just schedules it. He offered to transfer me to someone who didn't return my phone call so I took my car to a different acura dealer (who told me I didn't even need maintenance yet anyway). Overall the entire after sales process was so poor I wouldn't go back even if I got a lower price. More
by caseye
Employees Worked With
Wan Lin
January 29, 2015
In and out quick and easy!!!! Just purchased a new MDX and couldn't be happier with my vehicle and the level of service I received from Josh and Ron at Springfield Acura!!! From th Just purchased a new MDX and couldn't be happier with my vehicle and the level of service I received from Josh and Ron at Springfield Acura!!! From the initial test drive to the credit application to signing the final paperwork everything was quick and painless. The lease on my 2012 TL is up next month and I am looking forward to my return to the dealership for my new vehicle. More
by Firsjm
Employees Worked With
Ron Chissuli, Greg Magras, Joshua Gianas
January 03, 2015
Do Not Buy Here! After getting great deals at 2 other dealers, unfortunately the only location that had the car when we needed it was Springfield Acura who assured me After getting great deals at 2 other dealers, unfortunately the only location that had the car when we needed it was Springfield Acura who assured me they would match the deal. So we drove out in a snow storm to get the car at Springfield and after running the numbers they accused me of lying about our offer, even after we showed them in writing! They told me they needed a higher price and they went as far as to call their "GF" over who verbally assaulted me personally! I'm a young small girl - I was completely in shock and beyond embarrassed! When I questioned his decision he puffed his chest, removed his jacket like he was going to fight a 110 pound woman and screamed at us to "Get the **** out of my house!" Then I asked to speak to his boss and he went on ranting saying that God is his boss! What a psycho path. If you have children please keep them far away from this crazy GF lunatic! More
by Mjk012709
Employees Worked With
Anthony
December 02, 2014
Simple and fast I went in to buy my lease and at first I thought they would give me a hard time but the salesman brought me into the finance office and I have to admi I went in to buy my lease and at first I thought they would give me a hard time but the salesman brought me into the finance office and I have to admit Kendal was a very nice and honest he explained My options and got me a great rate all dealerships should run like this More
by Sylviavera
Employees Worked With
Kendal
November 04, 2014
1st time buyers Springfield Acura has definitely made this a fun experience. I loooooovvvvvve my car!!!!!! And the sales reps where very professional. Definitely woul Springfield Acura has definitely made this a fun experience. I loooooovvvvvve my car!!!!!! And the sales reps where very professional. Definitely would recommend this dealership! More
by Tblack87
Employees Worked With
Abbey, Billy from Texas ...your awesome, Jaime Manay
September 16, 2014
2008 Ford Explorer XLT I purchase this car on 9/16/14 and the heater did not work, i call my sales Representative to let then know that there is a problems, they hang up on I purchase this car on 9/16/14 and the heater did not work, i call my sales Representative to let then know that there is a problems, they hang up on me and never called back,, Im very disappointed with the service ,,i wont never buy anything from them More
by mawill282000
Employees Worked With
Jake tuchman , Andrei Borcan
July 10, 2014
negative to positive I must admit at first I wasn't too happy with this dealership but two of the staff members were able to turn what I thought would be a negative experi I must admit at first I wasn't too happy with this dealership but two of the staff members were able to turn what I thought would be a negative experience into a positive one. More
by Minisiah
Employees Worked With
Ibrahim Galabi
