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Springfield Acura

Springfield, NJ

3.2
438 Reviews

243 Route 22 East

Springfield, NJ

07081

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Showing 438 reviews

July 17, 2024

BEWARE! !! AND DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! Brought in a 2022 Acura MDX A-Spec I just bought recently to this dealership because the speakers More

by noisy.albumin-0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Ross
July 14, 2024

Courteous salesperson (Rich P). Rich was helpful and patient. Entire purchase process was quick and least. More

by Bassg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Passananti
June 11, 2024

awful customer service. Do not live up to the Acura Excellence Standards. zero courtesy, rudeness over the phone and in person. Dirty facilities. Unqualified cashiers. More

by yoacr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service advisor, cashier, over the phone scheduler
June 08, 2024

Richard Passananti cares about details to benefit his customers. We have been buying cars from Springfield Acura since 1999. They have an exceptional team for service and Richard P. is one of the finest More

by Klassie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Passananti
Jun 08, 2024 -

Klassie responded

Richard Passananti is an exceptional salesman, cares about all beneficial options for his customers...very personalized service. We have purchased Acura cars since 1999 from Springfield Acura...we will continue for years to come.

April 15, 2024

Monta Harris was an outstanding professional. He explained in detail the entire process and was able to help me get an amazing deal in my new Acura Integra. I highly recommend this dealership and More

by Danielle.a.leal2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monta Harris, Samantha Hunter
March 26, 2024

This dealership is by far the best Acura Dealer. From sales to Service. Billy, Phil the Shop Foreman Rich Pasananti (Sales) Wilson in Parts And Tara (Service Advisor) are the best and care about Cus More

by Romeo37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Shop Foreman, Wilson Parts Manager , Richard Passananti, Bill Ronnow, Greg Magras, Joshua Gianas, Ronald Ciasulli Jr
January 08, 2024

I took my car to the Springfield Acura rout 22 dealership for a black screen on the infotainment system and an oil change. When I went there, they told me they will have to do a diagnostic for $159.00 and le More

by Jojonoiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Figueroa
October 16, 2023

Have been bringing my ‘19 MDX here for routine. Servicing , brakes etc.. My last service appt was simple- oil change and tire rotation. Get my car and go…all service done. Stop to gas up a few mil More

by Ebd4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Gianas
May 08, 2023

ABSOLUTE SCAM ARTISTS! !!!! I just bought my 3rd car from this place and I will never buy from there again. Carlos the salesman is great but the manager and finance mana More

by Marcuscarter52478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Lasso
November 16, 2022

Purchased a certified 2019 Acura ILX on November and not even a week later notice that one tire was bad and return to the Dealer so they fix the problem but they took in the shop and the shop Manager said t More

by This dealer sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Bruce
Nov 29, 2022 -

This dealer sucks responded

Still have not heard from them to make things right that’s the the kind of dealership it it

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