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Spreen Mazda
Loma Linda, CA
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477 Reviews of Spreen Mazda
Excellent service From start to finish, the entire staff at Spreen Mazda was polite, capable, and did everything possible to assist me in my selection of a new car From start to finish, the entire staff at Spreen Mazda was polite, capable, and did everything possible to assist me in my selection of a new car More
Excellent Giovanni and Dario from sales are the best. They made our buying experience exciting and fun. Thank you for putting up with us. Excellent customer ser Giovanni and Dario from sales are the best. They made our buying experience exciting and fun. Thank you for putting up with us. Excellent customer service. Couldn’t ask for more. Awesome team. More
Routine Service Visit Was an excellent and comfortable experience. Pleasant employees, with timely updates and full explanation of the services provided. Always appreciate Was an excellent and comfortable experience. Pleasant employees, with timely updates and full explanation of the services provided. Always appreciate the complimentary car wash as well. More
Quick and seamless sales process I saw a vehicle I liked online and called in and spoke with Jose the sales manager. Due to the fact I live several hours away, I needed good communica I saw a vehicle I liked online and called in and spoke with Jose the sales manager. Due to the fact I live several hours away, I needed good communication and thoroughness and Jose provided that. I ended up arriving later than their closing hours to buy the car and they were friendly and went through the paperwork with me and I was on my way in about an hour. I will be visiting Spreen Mazda again in the future! More
Pressureing Customers I gave the dealership three stars because they set up an appointment for me for 9 in the morning, I was there prior to 9 and there was no one there to I gave the dealership three stars because they set up an appointment for me for 9 in the morning, I was there prior to 9 and there was no one there to greet me at 9 in fact after 9 after waiting a bit I went up to who I believe was one of the managers and told him I had a 9 appointment and he seemed surprised and just pointed me to a sales rep. Also I went through the Costco program which was great, your dealership was the closest participating dealership in the program. The part I didn't like about it was the fact that you put add-ons on the contract that I did not ask for and after not only one time saying I didn't want them and take them off I had to repeat myself multiple times due to being pressured to leave them on or add something I didn't want or need which was a huge turn off. Other than that everyone I work with was friendly and helpful and I had a good experience More
Recall Phillip took care of the problem with the recall got in on my schedule time and was out within 15 min. and back on the road. Thank You Phillip took care of the problem with the recall got in on my schedule time and was out within 15 min. and back on the road. Thank You More
I purchased a new car My husband and I came in to look at the Mazda CX-5. Jimmy helped us and answered all our questions. They worked with us to get the payment we wanted. My husband and I came in to look at the Mazda CX-5. Jimmy helped us and answered all our questions. They worked with us to get the payment we wanted. I love my new car! More
Oil Change w/Tire rotation I always appreciate Phil's knowledgeable and helpful manner. I also like the report I get of how everything checked out and recommendations for futur I always appreciate Phil's knowledgeable and helpful manner. I also like the report I get of how everything checked out and recommendations for future service I may need. If I had to pick anything to improve, it would be drying my car after it's washed. I usually notice the water streaks, on the windows, when I'm driving home, but when I get home I see them all over the car. too. I can usually just get a wet rag and redo, but sometimes it's been sitting in the sun so long that the water streaks are hard. More
Amazing Service! First of all, I went there just for a test drive and walked out with a beautiful brand new car! I met with Tracy. She was hassle-free and super nice! First of all, I went there just for a test drive and walked out with a beautiful brand new car! I met with Tracy. She was hassle-free and super nice! We drove the car to show its power. I fell in love. I told the credit dept. What I was willing to pay and for how long and they made it happen, easily and quickly! Such an amazing experience! They were not pushy, rude, or making me feel like I had to buy a car. I will send family to buy more Mazdas!!! Thank you Spreen Mazda! More
Happy Customer No haggling needed. The price provided was reasonable and accepted. The car came equipped with everything I needed/wanted. Jonathan was easy to wor No haggling needed. The price provided was reasonable and accepted. The car came equipped with everything I needed/wanted. Jonathan was easy to work with. Highly recommend! More