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Spreen Mazda

Loma Linda, CA

4.6
477 Reviews

25140 Redlands Blvd.

Loma Linda, CA

92354

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477 Reviews of Spreen Mazda

September 24, 2020

I worked the deal from home and came in to sign paperwork. The team was professional and helpful. Overall I had a great experience. I would definitely consider Spreen again. More

by ANDY.SAMAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, Danny Ramirez, Hailee Warapius
Sep 24, 2020 -

Spreen Mazda responded

Thank you for your business and this review, Andy! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 24, 2020

1) 4 hr wait for repair,,2) then not done 3).no option given to refuse add on's, 4) too much $ in costs add-ons. 5) prep for sale-done poorly if done at all, (washed only) I should have walked away, Th More

by BILLHERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emily Abundis
Oct 09, 2020 -

Spreen Mazda responded

I am sorry to hear about your experience. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly 909-363-1000 ext 400.

September 21, 2020

Lucy was amazing. She was very respectful and straightforward. She was kind and empathetic. Overall a great experience! Thank you to the Spreen Mazda family for all the help More

by Mike
Recommend Dealer
Yes
Employees Worked With
Lucy
Sep 21, 2020 -

Spreen Mazda responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lucy and our team, and we look forward to working with you again.

September 21, 2020

Overall we experienced excellent service from Dario and Rick when buying our new car. The whole process was fast, easy, and efficient and I would recommend family and friends buy from this dealership. More

by LAUREN.SANCHEZ07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ogborn
Sep 21, 2020 -

Spreen Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 20, 2020

I felt so comfortable. The dealer knew the car specs. Answered all questions. I never felt pressured to buy extras and they worked with me to make sure i could afford everything and still leave with the More

by CANDICEBERRY13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Rushing, Abraham El Hajj
Sep 20, 2020 -

Spreen Mazda responded

Thank you, Candice, for your feedback on your recent visit to Spreen Mazda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 19, 2020

Lucy did a great job and we're very happy with our new CPO car! Thank you for working with us and helping us prepare for our growing family. More

by CPD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy
Sep 20, 2020 -

Spreen Mazda responded

Thank you for choosing Spreen Mazda, your feedback and rating mean a lot to us. We're glad Lucy was able to help, and we hope to see you again!

September 16, 2020

Danielle was very pleasant to work with. We went in to get our 2018 CX 5 serviced and decided to look at the 2021 C-30. Danielle was there to answer our questions and we took the C-30 for a test drive. We More

by murillo99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Rushing, Phillip Guest, Kellsea Salais
Sep 16, 2020 -

Spreen Mazda responded

Thank you for your business and this review! We're happy to hear that Danielle and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you'll enjoy your new Mazda!

September 15, 2020

Hailee, thank you so much for being kind, helpful, and taking care of us while we waited for my Mazda to be ready! You made sure that all of our questions were answered and made car shopping a pleasant ex More

by ESTERKUTSAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hailee Warapius
Sep 15, 2020 -

Spreen Mazda responded

Thank you, Ester, for sharing your thoughts about your experience with Spreen Mazda. We appreciate your business and hope to see you again soon!

September 11, 2020

They really tried to help us to get the car that we wanted, they were trying and trying to help us, they have good costumer service (: More

by Vianey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 12, 2020 -

Spreen Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2020

Very fast and friendly service. I was happy to get my car taken care of so quickly. Making the appointment was easy and felt great about the whole experience. I highly ee this place More

by OKJANEAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rhoades, Phillip Guest, William Dilbert
Sep 11, 2020 -

Spreen Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Mazda, we look forward to having you as one of our valued customers for many more years to come!

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