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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.3
2,105 Reviews

2,105 Reviews of Spreen Honda Loma Linda - Service Center

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June 04, 2021

I was satisficed with the results of my service request and appreciated the no hassle interactions to get the service I wanted in a reasonable amount of time More

by oneloveonelife204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

Service was Very fast and friendly every thing was explained to me in detail I enjoy coming to this dealership every time I have bought a vehicle or had them serviced Great dealership... More

by BIGELF95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia
Jun 05, 2021 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

June 02, 2021

The people that would helping me really understand what I needed when I asked questions and to how to fix my car. Really nice too. More

by LILYNGUYEN03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kramer
Jun 02, 2021 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 01, 2021

It was quick and easy, everyone was very nice there, and i wasnt waiting very long even though they were busy helping other customers. Great customer service! More

by DAVIDMERCADO844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia
Jun 01, 2021 -

Spreen Honda Loma Linda responded

David, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda Loma Linda!

May 31, 2021

everybody was Friendly and service was done right away. pricing was good too. Was expecting the wait to be a little bit longer but it wasnt More

by AALIYAH3018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Spreen Honda Loma Linda responded

Thank you for your very kind review, Aaliyah. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

May 31, 2021

. I was very impressed with how I was treated, so kind and friendly. My service was completed in the less time than I was told, the facility was very comfortable to wait in while the service was being don More

by CINDY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Del Rosario
May 31, 2021 -

Spreen Honda Loma Linda responded

Thank you for sharing your thoughts about your experience with Spreen Honda Loma Linda. We're glad to hear that our team delivered a great experience, Cindy. We appreciate your business and hope to see you again soon!

May 30, 2021

My service technician Ric was helpful. He noticed I was somewhat stressed by how busy they were. He apologized and kindly explained to me the work that needed to be done based on maintenance codes I saw o More

by ctcarvalho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Del Rosario
May 31, 2021 -

Spreen Honda Loma Linda responded

Thank you for your review and kind words for Ric! We're happy to hear that he and the team provided you with such excellent customer service. If there is anything we can assist you with in the future, please let us know.

May 29, 2021

Ric was great in answering my questions concerns. He offered advice on my tire rotation and had great customer service. Unlike my last call to Honda. More

by RAIDERETTE013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric
May 31, 2021 -

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 28, 2021

The problem was never fixed!!! Had to bring car back home and took another vehicle to our vacation. I spent over two thousand to have problem fixed and it’s worst now. The lights were coming on the dashboard More

by Rachel Barajas
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Nanhthadet
May 28, 2021 -

Spreen Honda Loma Linda responded

Rachel, We are going to reach out to you to get you back in to check Radar communication and possible fault codes. We take this very serious and certainly apologize for this inconvenience. We can arrange to pick up your car and deliver it back to you if needed. Thank you & respectfully...

May 26, 2021

Everything was fine with the service. However it appears that no paper floor mat was used. Now I have greasy shoe marks on the floor mat. More

by SDACKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrison
May 26, 2021 -

Spreen Honda Loma Linda responded

Thank you so much for your honest feedback! We are glad that you found your experience with us to be an overall positive one here at Spreen Honda Loma Linda. We do apologize for any shortcomings and will share your comments with the team. Please don't hesitate to reach out if you would like to discuss this further. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service!

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