Spreen Honda Loma Linda - Service Center

Against my better judgment, I took my '05 element in to have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already look have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already looked up the part since I was considering replacing it myself and knew it was around $100. I was expecting the parts/labor to be around $200. I told them I would call back and let them know if I wanted them to proceed. I called Riverside Honda immediately to get their price. I had previously had a very positive, honest interaction with someone from Riverside Honda over the phone. Sure enough, they were happy to give me their price for the part and the labor. It was less than $250...which was over $100 less than Spreen's price. AND...he said I could bring it in "within the hour." Wonderful! If I ever buy another Honda it will be from Riverside Honda...and I'll be taking our car there for service from now on. I shouldn't have been surprised, but I was. Spreen was charging for labor what Riverside was charging for the entire job. Nearly half again as much! I called Spreen back and got them to match Riverside's price, so they get a thumbs-up for that...but I won't be taking my chances with their service prices ever again. I'll just skip the hassle and drive the extra miles to Riverside, where they seem to treat their customers with respect and don't over-charge. More

When i came in i needed to find the service area due to the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega helped me. My vehicle repairs were all done exactly like i wanted and everyone was so friendly. I will reccomend this dealership to anyone and everyone! More

I took my 07 Odyssey in for a repair and it is still under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I nee under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I needed to bring it back later. They had it all day. I talked to a friend afterwards and he said that the error codes can be referenced in some Honda web site that states exactly want to repair. He guesses that they just did not want to fix it because it is still under warranty. Or I guess the other reason is that they just don't know what they are doing. I decided to take the car to another dealer. I just don't trust them. More

My first time there only b/c my car really needed an oil change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i waited and waited for my car. finally i had to get someone to go get it. It was drying off in the sun...yeah....thats a great car wash. I was given my keys and that's all. I found a sheet on my passenger seat stating the stats on my car. At my usual Unicars Honda someone will sit down with me and tell me how everything went. some customer service...geez. Their service sucks and now i'm recieving mail each week about buying back my car, special deals, and other crap. thanks spreen honda. >:( More

I've been pretty happy with the service dept here. I have a highly modified accord and they'll still do service without giving me any guff. I haven't had much experience with the new head service guy, have a highly modified accord and they'll still do service without giving me any guff. I haven't had much experience with the new head service guy, but the old one would try his best to save me money even if that meant I brought in some parts bought elsewhere. That was very cool of him. I'd recommend Spreen to any of my friends without hesitation. More