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Spreen Honda Loma Linda - Service Center
Loma Linda, CA
2,105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,105 Reviews of Spreen Honda Loma Linda - Service Center
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October 10, 2019
Warranty Airbag Quick and efficient service on a warranty recall airbag replacement. Completed when promised, without any complications. Vehicle was washed before ser Quick and efficient service on a warranty recall airbag replacement. Completed when promised, without any complications. Vehicle was washed before service was closed out and returned. More
by LUNAFINANCIAL2008
Verified CustomerEmployees Worked With
Sebastian Peronace
October 09, 2019
Good service by everyone I dealt with from the service writer to the cashier staff. The dealership was clean and very friendly. All the staff appeared knowledgeab by everyone I dealt with from the service writer to the cashier staff. The dealership was clean and very friendly. All the staff appeared knowledgeable. More
by bpayne55
Employees Worked With
October 08, 2019
One problem after another with my experience Paying for a service and it is not completed and if I had not checked myself I would have never known. Very bad service. How are you going to pay for Paying for a service and it is not completed and if I had not checked myself I would have never known. Very bad service. How are you going to pay for a service and be charged and work is not completed. Then you try to speak to a supervisor and get the run around. How can you trust them after buying a brand new car off their lot and be treated in this manner. More
by ADSANCHEZ71
Employees Worked With
Danny Nanhthadet
October 08, 2019
Quick and easy Johnny has helped me withvall my vehicles. Thank youbfor making me feel safe knowing its been taken care of. Great value, i would pay 20 dollars mo Johnny has helped me withvall my vehicles. Thank youbfor making me feel safe knowing its been taken care of. Great value, i would pay 20 dollars more for my last service. More
by RUSK6821
Employees Worked With
October 08, 2019
Not bad, but not great I did not receive extraordinary service, just average. I did have one encounter with a rude employee who told me I couldn't wait inside and I needed t I did not receive extraordinary service, just average. I did have one encounter with a rude employee who told me I couldn't wait inside and I needed to be out by by my vehicle (I was right next to the door), so I went and stood in the sun waiting for approx 15 mins for someone to come help me. Other than that one bad part, my service was just typical. I did wait for my vehicle and it took over 2 hours for an oil change that I had an appointment for. More
by APW1558
Employees Worked With
Adam Garcia
October 06, 2019
Return for vacation check following 75,000 mile service Again, Spreen Honda provides professional service. Explained so I can understand the issue. Answers my questions. Keeps me posted on the status of my Again, Spreen Honda provides professional service. Explained so I can understand the issue. Answers my questions. Keeps me posted on the status of my vehicle. In the waiting room, I noticed they treated all the customers the same with patient explanations and addressing concerns, even the grumpy customers. More
by JWKAX2
Employees Worked With
Adam Garcia
October 06, 2019
Excellent I made an appointment on line. When I arrived the staff was very friendly they directed me to where I needed to go . I was given an estimate time and I made an appointment on line. When I arrived the staff was very friendly they directed me to where I needed to go . I was given an estimate time and my car was done way before my estimate time. More
by msviviana81
Employees Worked With
Adam Garcia
October 05, 2019
Repair of Honda transmission I bought my car from spreen they had a very hard time approving the extended warranty it took a long time. When it finally got approved, it took a lon I bought my car from spreen they had a very hard time approving the extended warranty it took a long time. When it finally got approved, it took a long time to get a rental. I asked the technician to check the tire pressure because the light was on. The never got back to me about it.When I went to pick up the car it took a long time to get the paperwork done. Things just weren’t done in a timely manner. I realize that this is due to the amount of inventory that they have to fix. More
by MRSTREAX2
Employees Worked With
I forgot his name but he was very supportive apologetic and polite. I was happy with him. I do not hold him personally resosible
October 04, 2019
Excellent The service adviser is very accommodating, very detailed, friendly and easy to talk. I perfect understand everything. I don’t have any problem. Excell The service adviser is very accommodating, very detailed, friendly and easy to talk. I perfect understand everything. I don’t have any problem. Excellent. Definitely will go back there. Thank you. More
by RICHARD_ILETO
Employees Worked With
Adam Garcia
October 04, 2019
Periodic oil change and review of condition. Episode was about an hour and a half—fairly quick. Changed wind shield wiper, and rotated tires, plus oil change and filter. Scheduled additional se Episode was about an hour and a half—fairly quick. Changed wind shield wiper, and rotated tires, plus oil change and filter. Scheduled additional service. Car wash was excellent this time, compared to mediocre previously. Service advisor easy to talk to, and receptive to inputs and questions. Overall, a good experience. One would want the dealership where you purchased your car to be provide good service..! More
by ETIMADA
Employees Worked With
Ric
